BMO - Chicago, IL

posted 5 months ago

Full-time - Mid Level
Chicago, IL
Credit Intermediation and Related Activities

About the position

We are seeking an enthusiastic, passionate professional to join our Software Asset Management (SAM) team at BMO Financial Group. This role requires extensive experience with the ServiceNow SAM/SAM Pro application, as our SAM practice focuses on various aspects including inventory management, product catalog management, exception management, reporting, and data quality. The successful candidate will understand and articulate the business case of business questions and the estimated value being delivered through effective data management and reporting. In this position, you will design dashboards and analyses to be performed, selecting appropriate visualization and analytics tools to use. You will identify trends and patterns to address identified business questions and provide insights through reporting and data visualization techniques. Collaboration with other data and analytics professionals is essential to optimize, refine, automate, and scale analysis into repeatable analytics solutions and decision support tools. Your responsibilities will include preparing SAM metrics and reports for various committees, forums, and boards, as well as managing the inventory reconciliation process with upstream data sources. You will build various reporting dashboards using the most appropriate data extraction, data cleaning, and data visualization techniques. Additionally, you will provide value through insights, reporting, and data visualization techniques, selecting, configuring, and implementing analytics solutions for consistency and repeatability. Continuous improvement in data visualization will be a key focus, as you will research and apply best practices to transform raw data into actionable business insights. Working with different teams, management, and stakeholders, you will enhance the usability and aesthetic appeal of data analytics solutions deployed in the organization. You will also translate business needs into technical specifications and evaluate existing data visualization systems to improve them. Developing data visualizations of large amounts of data will facilitate the intuitive presentation of data to decision-makers, and you will document data flow, systems, and processes to improve the design, implementation, and management of business/group processes. Specialized consulting, analytical, and technical support will also be part of your role.

Responsibilities

  • Design dashboards and analyses to be performed, selecting appropriate visualization and analytics tools.
  • Identify trends and patterns to address business questions and provide insights through reporting and data visualization techniques.
  • Prepare SAM metrics and reports for various committees, forums, and boards.
  • Manage the inventory reconciliation process with upstream data sources.
  • Build various reporting dashboards using data extraction, data cleaning, and data visualization techniques.
  • Provide insights, reporting, and data visualization techniques for decision support.
  • Research and apply continuous improvement in data visualization.
  • Enhance the usability and aesthetic appeal of data analytics solutions deployed in the organization.
  • Translate business needs to technical specifications and evaluate existing data visualization systems.
  • Develop data visualizations of large amounts of data for intuitive presentation to decision-makers.
  • Document data flow, systems, and processes to improve business/group processes.

Requirements

  • Typically between 5 - 7 years of relevant experience in data analytics or a related field.
  • Post-secondary degree in a related field of study or an equivalent combination of education and experience.
  • Experience with ServiceNow SAM/SAM Pro application.
  • Creating reports in various formats (ppt, xls, etc.) or by various tools (PowerBI, ServiceNow Reporting).
  • Experience creating and managing standard operating procedures (SOP).
  • Strong verbal and written communication skills.
  • Proficiency in data visualization and data storytelling.
  • Ability to develop insights and reporting.

Nice-to-haves

  • Experience with advanced data visualization tools and techniques.
  • Familiarity with data analytics best practices and methodologies.
  • Knowledge of inventory management processes.

Benefits

  • Health insurance
  • Tuition reimbursement
  • Accident and life insurance
  • Retirement savings plans
  • Performance-based incentives
  • Discretionary bonuses
  • Other perks and rewards
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