NTT DATA - Washington, DC
posted 3 months ago
The Software Asset Manager at NTT DATA plays a crucial role in assisting customers with understanding their software license allocations and how these relate to their installed software. This position is integral to ensuring that customers receive timely responses and assistance, adhering to best practices in Software Asset Management (SAM). The ideal candidate is a detail-oriented, high-energy individual who is a self-starter, possessing at least moderate experience in SAM or as a hardware asset manager willing to obtain certification and expand their knowledge. In this role, the Software Asset Manager will monitor the processing of software renewals to ensure that no deadlines are missed. They will support the asset management program, processes, and daily operations, collaborating with teammates to update and seek approval for all Software Asset Management Standard Operating Procedures (SOPs) and job aids. The manager will also be involved in software asset audits and remediation activities, ensuring that new license entitlements are accurately updated in the asset management system and that license metrics reflect product use rights and contractual guidelines. Additionally, the Software Asset Manager will handle processes related to software whitelists and blacklists, including managing non-standard software requests and the identification and removal of unauthorized software. They will perform data analysis to support license reclamation and reallocation efforts aimed at optimizing costs and reducing software overspend. The role also involves processing software requests from employees through the organization's approval process and configuring various license types and calculations, including PVUS, CALS, cloud, subscription, perpetual, user, and concurrent licenses.