Software DevQA Engineer

$100,000 - $135,000/Yr

Fortinet - Sunnyvale, CA

Full-time - Mid Level

Sunnyvale, CA

Publishing Industries

About the position

We are looking for a highly motivated, organized, and detail-oriented intermediate Software Development Quality Assurance Engineer to join our team. In this role, you will be validating ASIC (Applied Specific Integrated Circuit) drivers and software for our current and next generation products. You will utilize your knowledge of networking, operating systems, and automation to analyze and replicate issues reported internally and by our customers, isolate root causes, and verify bug fixes. This position involves working alongside a closely-knit team of experienced software, hardware, and ASIC engineers, contributing to the overall quality and performance of our products. As a Software Development QA Engineer, you will be responsible for designing, developing, and executing scripts, test plans, and functional, regression, and performance test cases based on feature and hardware specifications. You will identify and document software defects found during verification and replicate and drive customer issues to resolutions. Collaboration is key in this role, as you will work closely with software and hardware developers, other QA teams, and support/field teams to ensure defects are correctly identified, reproduced, and fixed. Additionally, you will contribute to the development, deployment, and operation of automated test cases and/or automation tools, enhancing the efficiency and effectiveness of our testing processes.

Responsibilities

• Design, develop, and execute scripts, test plans and functional, regression and performance test cases, based on feature/hardware specifications.
• Identify and document software defects found during verification.
• Replicate and drive customer issues to resolutions.
• Work closely with software/hardware developers, other QA teams, and support/field teams to ensure defects are correctly identified, reproduced, and fixed.
• Contribute to the development, deployment, and operation of automated test cases and/or automation tools.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related technical field.
• Solid understanding of TCP/IP, routing, switching and firewalls.
• At least 1 year of experience troubleshooting and replicating complex network issues.
• Strong Linux command line skills, and the ability to use Linux effectively to create test environments and troubleshoot issues.
• In-depth knowledge of 3 or more of the following: network packet analyzers (e.g., Wireshark), IPsec, IPv6 (IP version 6), TLS, benchmark testing, multicast, VXLAN, QoS (Quality of Service), building tools to generate traffic.
• Demonstrated ability to troubleshoot software and networks logically and analytically.
• Demonstrated experience with Python or Ruby.
• Understanding of quality assurance and test methodologies.
• Demonstrated ability to produce clear problem statements and test reports.
• Strong communications skills, and ability to work in a collaborative cross-functional environment.
• Ability to work on assigned tasks under tight time constraints, complete tasks with minimal supervision, and research new topics.

Nice-to-haves

• Master's degree in Computer Science, Engineering, or a related technical field.
• Strong programming skills and knowledge of software development fundamentals.
• Extensive experience replicating network issues reported by a wide range of customers.
• Knowledge of operating systems (preferably Linux) internals, kernel, and drivers.
• Experience in using Spirent or Ixia traffic generator is a plus.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k) plan
• 11 paid holidays
• Vacation time
• Sick time
• Comprehensive leave program