Amazon - Seattle, WA
posted 16 days ago
The Software Developer for Amazon Q in Connect (QiC) is responsible for developing live-learning AI systems that enhance customer service experiences through innovative technology solutions. This role involves collaborating with product managers and AWS services to refine roadmaps, project management of software deliverables, and maintaining high operational standards. The position offers a unique opportunity to shape the technology and product of a fast-growing business in the cloud-based contact center space, directly impacting millions of customers.