Software Development Engineer / Project Kuiper, Kuiper Business Solutions

$129,300 - $223,600/Yr

Amazon - Redmond, WA

Full-time - Mid Level

Redmond, WA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Software Development Engineer for Amazon's Project Kuiper will play a crucial role in developing AI-driven customer service solutions. This position focuses on designing and building engineering infrastructure that supports automated customer service and business analytics, leveraging advancements in AI and Generative AI (GenAI). The engineer will collaborate with cross-functional teams to integrate cutting-edge AI models into the customer service platform, ensuring optimal performance and continuous enhancements.

Responsibilities

• Design and develop scalable, robust data pipelines to feed GenAI models with the necessary data, leveraging cloud-based technologies like AWS Glue, Athena, and SageMaker
• Implement cutting-edge AI-powered (including GenAI) systems to automate customer support, enhance self-service capabilities, and streamline internal operations
• Integrate state-of-the-art GenAI models with existing systems and applications to create seamless and intelligent user experiences
• Monitor and optimize the performance of GenAI-based solutions, ensuring they meet and exceed business objectives
• Collaborate with cross-functional teams to continuously improve and expand the capabilities of GenAI applications, staying up-to-date with the latest trends and advancements in the field

Requirements

• 3+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• Experience programming with at least one software programming language

Nice-to-haves

• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
• Bachelor's degree in computer science or equivalent

Benefits

• Competitive salary based on market location and experience
• Equity and sign-on payments as part of total compensation package
• Full range of medical, financial, and other benefits