Software Development - ServiceNow Software Developer

$114,400 - $124,800/Yr

Volt

Full-time - Mid Level

Remote

Administrative and Support Services

About the position

As a ServiceNow Software Developer, you will support ongoing continuous improvement projects for an enterprise-level ServiceNow implementation. This role requires collaboration with a diverse workforce and effective communication to synthesize requirements from stakeholders while enhancing the existing ServiceNow foundation.

Responsibilities

• Develop ServiceNow custom applications using declarative app engine
• Provide expert configuration of ServiceNow through the systems development lifecycle
• Conduct unit testing of implementations
• Support development in an Agile framework
• Facilitate requirements discussions with internal and external stakeholders and third-party contributors
• Provide subject matter expertise for ServiceNow for the enterprise

Requirements

• Bachelor's degree and 4+ years of hands-on ServiceNow experience
• Hands-on ServiceNow development experience across multiple modules, particularly Customer Service Management (CSM)
• Experience with HTML5, Angular JS, jQuery, and CSS
• Active ServiceNow Certified Systems Administrator (CSA) Certification or ability to obtain within 3 months of hire
• Familiarity with organizational change management
• Ability to support multiple projects simultaneously
• Knowledge of Agile/Scrum concepts
• Knowledge of ITIL concepts
• Strong attention to detail
• Strong communication skills
• Critical thinking and problem-solving skills

Nice-to-haves

• ServiceNow Certified Application Developer Certification
• ServiceNow Certified Implementation Specialist Certification
• ITIL v3 Foundations Certification
• Presentation and requirements elicitation skills

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Term life insurance
• Short term disability
• Accidental death and dismemberment (AD&D) insurance
• 401(k) plan
• Sick time
• Employee Assistance Program (EAP)