Software Development Team Lead

Cadence Bank - Tupelo, MS

Full-time - Senior

Hybrid - Tupelo, MS

501-1,000 employees

Credit Intermediation and Related Activities

About the position

The Application Support Manager is a senior technology management role responsible for leading the operational team that manages the procurement, development, deployment, operation, and maintenance of business software applications for a mid-sized regional bank. This position requires a strong focus on compliance, vendor management, and collaboration with various business units to ensure the effective use of technology in supporting enterprise functions.

Responsibilities

• Procures, tests, deploys, and operates third-party software applications to support enterprise functions and individual business units.
• Establishes, monitors, and reports compliance with Service Level Agreements and customer-impacting defect thresholds.
• Develops low-scale, limited-purpose internal applications and middleware integration layers using the .NET platform.
• Provides 24x7 day-to-day reactive support to monitoring alerts and trouble tickets.
• Maintains and operates the Business Managed Information Technology (BMIT) program to enforce technical standards and provide operational support.
• Operates the application Problem Management process to improve service and stability.
• Creates and maintains standards for programming, software engineering, deployment, maintenance, and application support activities.
• Maintains the Testing Center of Excellence to define and execute test scripts for software applications.
• Establishes and maintains strategic and operational relationships with critical application and development vendors.
• Collaborates with Technology Strategy and Architecture to develop application portfolio and strategic technical direction.
• Manages employees, including staffing, performance management, and compensation decisions.
• Manages budget, monitors progress, and adjusts resources and priorities accordingly.

Requirements

• 5-10 years of financial services technology experience with emphasis on full life cycle software application management.
• Recent extensive core system experience with one of the big three financial services providers.
• Bachelor's or Advanced Degree in Computer Science, Information Systems Management, Business or similar discipline.
• Strong communication and presentation skills.
• Proven experience building and leading high performing direct and virtual teams across multiple locations.

Nice-to-haves

• Experience with ITIL and COBIT standards.
• Familiarity with OCC regulations.

Benefits

• Health insurance
• 401k plan
• Paid holidays
• Professional development opportunities