Software Engineer, IT

California School Boards Association - West Sacramento, CA

Full-time - Mid Level

Hybrid - West Sacramento, CA

About the position

The Software Engineer position at CSBA involves supporting significant software technology development programs under the direction of the Chief Technology Officer. The role focuses on developing technical solutions to meet business needs, implementing quality assurance standards, and ensuring effective communication with leadership and stakeholders. The position requires a deep understanding of software design, testing, and integration, while also managing cross-functional project teams to meet deliverables in a hybrid work environment.

Responsibilities

• Create detailed test plans, strategies, automation, and schedules to ensure comprehensive coverage of the software requirements.
• Establish and track quality metrics to measure the effectiveness of the testing processes and the quality of software products.
• Construct and manage detailed test cases and test scripts based on the requirements and specifications of the core software and integration points.
• Develop and maintain automated test scripts using tools and frameworks to improve efficiency and coverage.
• Perform various types of testing such as unit, functional, regression, integration, performance, capacity, and security testing.
• Identify, document, prioritize, and track defects and issues.
• Collaborate within the development team to remediate and resolve defects and issues.
• Create detailed integration plans that outline the steps and processes for integrating various software components.
• Establish strategies for integrating software systems, including data mapping, API integration, and middleware solutions.
• Analyze and develop system requirements and specifications to satisfy business needs, integrate with existing environments, and deliver reusable components.
• Assess existing systems and identify integration points, dependencies, and potential challenges.
• Design overall architecture of the software system, including data flow and interactions between different systems.
• Create detailed design documents that outline the software's functionality, user interface, and interactions.
• Ensure clean, efficient, and maintainable code according to design specifications.
• Participate in code reviews to ensure code quality, consistency, and adherence to standards.
• Write and maintain code for integration, including APIs, scripts, and middleware configurations.
• Implement integration solutions in development, staging, and production environments.
• Configure systems and applications to enable integration, including setting up necessary parameters and connections.
• Facilitate release management through various environments.
• Monitor the performance and stability of deployed software and make necessary improvements.
• Address bugs, performance issues, and user-reported problems.
• Facilitate software updates, enhancements, and new features as needed.
• Continuously review and improve software development and quality assurance processes and methods to enhance efficiency and effectiveness.
• Apply industry best practices in software development and quality assurance.
• Collaborate closely with developers, system architects, product managers, business analysts, and other stakeholders to understand requirements, provide feedback, and ensure the delivery of high-quality solutions.
• Regularly communicate status, risks, and issues in quality assurance transparently to all stakeholders.
• Identify potential quality risks in the software development process and propose mitigation strategies.
• Ensure software environments are properly configured and maintained to support comprehensive release management.
• Implement security measures to protect data across all integrated systems.
• Ensure processes comply with relevant regulations, standards, and association policies.
• Write technical documentation, including design documents, user guides, and API documentation.
• Maintain detailed records of software modules, integration points, data flow, test plans, test cases, test results, and quality processes and procedures.
• Evaluate, select, and implement testing tools and frameworks to support the software development and quality assurance processes.
• Ensure proper setup, maintenance, and continuous improvement of the software development and testing infrastructure and tools.
• Engage business analysts, customers, and end-users to understand and represent their needs and expectations regarding software performance and quality.
• Ensure the delivered software meets or exceeds customer expectations in terms of functionality, quality, reliability, and performance.
• Uphold and model CSBA's vision, mission, values, policies, and practices.
• Contribute to association and departmental strategic plans and objectives by developing and applying subject matter expertise in assigned areas.
• Participate in short- and long-term strategy and direction for the association and the department.
• Monitor changes in regulations, legislative issues, education policy trends, and innovations.
• Maintain current understanding of education industry, from state and federal laws to local district politics.
• Demonstrate respect, honesty and professionalism at all times.

Requirements

• Strong understanding of software design and development lifecycles.
• Experience with regression and automation testing.
• Proficiency in creating detailed test plans and test cases.
• Ability to develop and maintain automated test scripts using various tools and frameworks.
• Experience in performing unit, functional, regression, integration, performance, capacity, and security testing.
• Strong problem-solving skills to identify and track defects and issues.
• Experience in collaborating with development teams to resolve software issues.
• Knowledge of integration strategies, including data mapping and API integration.
• Ability to analyze and develop system requirements and specifications.
• Experience in designing software architecture and creating design documents.
• Proficiency in writing and maintaining code for integration, including APIs and middleware configurations.
• Experience in release management and monitoring software performance.
• Strong communication skills to report status, risks, and issues to stakeholders.
• Ability to write technical documentation, including user guides and API documentation.

Nice-to-haves

• Familiarity with education industry regulations and policies.
• Experience with various testing tools and frameworks.
• Knowledge of security measures for software systems.
• Experience in engaging with end-users to gather feedback on software performance.

Benefits

• Full benefits package offered for the position.