Ford - Lansing, MI
posted 6 months ago
As a Software Engineer specializing in Salesforce Marketing Cloud at Ford Motor Company, you will play a pivotal role in transforming how the company engages with its users through innovative digital solutions. This position is not just about coding; it’s about being part of a diverse, global team that is dedicated to building a better world through technology. You will be responsible for hands-on technical design and development, as well as providing leadership to the Ford Pro CRM Marketing Cloud and Data Cloud engineering team. Your work will directly impact the quality of solutions delivered to our functional partners and their customers, ensuring that best practices and development processes are adhered to throughout the project lifecycle. In this role, you will deliver Salesforce solutions across Marketing Cloud, Data Cloud, and other related technology platforms. You will act as a technical Subject Matter Expert (SME) on projects, guiding junior team members and ensuring that Salesforce best practices are followed. Your responsibilities will include managing the technical delivery of Marketing Cloud projects, which encompasses building, system testing, documentation, and deployment activities. You will collaborate closely with Product Managers to review features and user stories, converting functional requirements into technical specifications, and estimating user stories to plan team capacity effectively. Your ability to analyze and identify gaps in functional and business requirements will be crucial, as you will need to communicate these changes with product owners to align with the Marketing Cloud and Salesforce architecture. You will leverage integrations between Salesforce, Marketing Cloud, and external applications, utilizing REST, SOAP APIs, oAuth, and Single Sign-On. Additionally, you will define solution and configuration review methodologies, perform independent reviews, and certify the metadata developed by yourself and junior team members. Your role will also involve managing technical risks and issues, ensuring effective communication with internal teams and clients to address any design or functional gaps that may arise. This position offers a unique opportunity to innovate and operate with an iterative, agile, and user-centric perspective, contributing to the continuous improvement of the product line roadmap. You will be expected to clearly communicate technology strategies and visions to both team members and stakeholders, ensuring that engineering excellence is achieved within the product group.