Software Engineering Manager - Developer Experience

$158,000 - $185,900/Yr

Bill International Co.,Ltd. - San Jose, CA

Full-time - Mid Level

San Jose, CA

Professional, Scientific, and Technical Services

About the position

The Software Engineering Manager - Developer Experience at BILL is responsible for leading a team of software engineers to enhance the internal developer platform and application infrastructure. This role focuses on improving the developer experience from service development to production deployment, ensuring reliability, scalability, and high performance. The manager will collaborate with senior leadership and cross-functional teams to drive technical excellence and foster a high-performing team culture.

Responsibilities

• Lead a team of 6-8 software engineers to achieve measurable improvements in technical excellence and system stability, aiming for a 20% reduction in system downtime and a 15% increase in code quality metrics.
• Allocate 40% of your time to engineering tasks, including code reviews, architectural design, prototyping, and troubleshooting, ensuring a 25% faster resolution of critical issues.
• Ensure the delivery of new and support existing end-to-end platform services, targeting an increase in feature deployment frequency.
• Guide the team in rapid experimentation, aiming to increase quick prototypes for new ideas.
• Collaborate with architects, product managers, and other engineering managers to deliver capabilities that improve customer satisfaction scores.
• Develop and manage processes that enable the team to perform at their best, aiming to increase team productivity.
• Partner with Talent Acquisition to hire engineers and contractors, achieving fulfillment of staffing needs within the planned timeline.
• Uphold high standards for operational excellence and engineering rigor.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).
• 7+ years of experience in software development or infrastructure management, with at least 3+ years in a leadership or managerial role.
• Proven experience in software development and infrastructure management, with a focus on developer tools and platforms.
• Hands-on expertise with cloud platforms, especially AWS (EC2, S3, Lambda, RDS, etc.).
• Experience managing and growing engineering teams, fostering a positive and productive work environment.
• Proactive in developing strategies for business growth and technology innovation.
• Excellent communication and interpersonal skills for effective collaboration with cross-functional teams.
• Experience with developer productivity tools, developer experience design, or internal platform development.
• Track record of delivering projects/deliverables in a timely fashion in a fast-paced, lean and collaborative environment.

Benefits

• 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
• HSA & FSA accounts
• Life Insurance, Long & Short-term disability coverage
• Employee Assistance Program (EAP)
• 11+ Observed holidays and wellness days and flexible time off
• Employee Stock Purchase Program with employee discounts
• Wellness & Fitness initiatives
• Employee recognition and referral programs
• And much more