Software Implementation Manager

$142,249 - $163,869/Yr

Moffatt & Nichol - Tallahassee, FL

Full-time - Mid Level

Tallahassee, FL

Professional, Scientific, and Technical Services

About the position

Moffatt & Nichol is seeking a Software Implementation Manager to join our IT team, specializing in the deployment and integration of various software packages across the firm. This role is crucial in managing software implementations, ranging from small-scale projects to comprehensive ERP systems, ensuring that all implementations align with organizational needs and technical requirements. The Software Implementation Manager will oversee system evaluation, specification, configuration, data migration, customization, and troubleshooting of technical issues throughout the implementation process. In this position, the Software Implementation Manager will lead cross-functional teams to ensure seamless integration of software systems, providing technical expertise to optimize system functionality. The role involves collaborating with key stakeholders to identify integration requirements and designing solutions that connect systems with existing software applications, ensuring data integrity and workflow continuity. The manager will also assess the compatibility of software solutions with existing systems, identifying potential integration points and technical dependencies. The Software Implementation Manager will be responsible for developing and implementing integration strategies, leveraging middleware tools, APIs, and custom development as needed. They will work closely with internal IT teams and external vendors to implement and test integration solutions, ensuring adherence to technical standards and performance requirements. Ongoing support and maintenance for integrated systems will also be part of the role, including monitoring data flows, troubleshooting issues, and implementing enhancements to optimize performance. Additionally, the manager will document integration processes and maintain comprehensive documentation to support knowledge transfer and future enhancements. Staying updated on emerging technologies and best practices in integration architecture is essential, as is providing leadership, coordination, training, and mentoring to their team of Business System Specialists.

Responsibilities

• Lead end-to-end implementation projects for software systems, including project planning, requirements gathering, configuration, testing, training, deployment, and integrations with existing software in use at the firm.
• Collaborate with key stakeholders to identify integration requirements and design solutions that seamlessly connect systems with existing software applications, ensuring data integrity and workflow continuity.
• Assess the compatibility of software solutions with existing systems, identifying potential integration points, data mapping requirements, and technical dependencies.
• Develop and implement integration strategies, leveraging middleware tools, APIs, and custom development as needed to facilitate data exchange and synchronization between disparate systems.
• Collaborate with internal IT teams and external vendors to implement and test integration solutions, ensuring adherence to technical standards, security protocols, and performance requirements.
• Provide ongoing support and maintenance for integrated systems, monitoring data flows, troubleshooting issues, and implementing enhancements as needed to optimize performance and reliability.
• Document integration processes, configurations, and dependencies, maintaining comprehensive documentation to support knowledge transfer and future system enhancements.
• Stay abreast of emerging technologies and best practices in integration architecture, sharing insights and recommendations with internal stakeholders to inform strategic decision-making.
• Provide leadership, coordination, training and mentoring of their team.
• Manage the Business Systems team to coordinate and direct their projects.

Requirements

• Bachelor's degree in computer science, Information Systems, Engineering, or related field; required
• 10+ years of experience in software implementation, with a focus on ERP level systems such as SAP, Oracle, or Microsoft Dynamics; required
• A minimum of 6 years of team leadership/management of staff; required
• Proven track record of successfully leading both large-scale and small-scale implementation projects, including integrations with existing software applications.
• Deep understanding of integration principles, methodologies, and tools, with hands-on experience implementing integrations between ERP systems and third-party applications.
• Strong analytical and problem-solving skills, with the ability to diagnose complex integration issues and develop effective solutions.

Nice-to-haves

• Familiarity with Deltek, Dynamics, Workday, Newforma, PowerBI, Cinchy, BST, ADP or similar systems; preferred

Benefits

• Base salary range of $142,249 to $163,869 based on years of experience, level of education obtained, professional registration, and meeting required qualifications in job description.