Software Implementation Manager

$142,249 - $163,869/Yr

Moffatt & Nichol - Mobile, AL

Full-time - Mid Level

Mobile, AL

Professional, Scientific, and Technical Services

About the position

Moffatt & Nichol is seeking a Software Implementation Manager to join our IT team, specializing in large complex waterfront infrastructure projects. This role is pivotal in overseeing the deployment and integration of various software packages across the firm, ranging from small-scale implementations to comprehensive ERP systems. The Software Implementation Manager will ensure that all software implementations align with organizational needs and technical requirements, facilitating a seamless integration process. The responsibilities of this position include system evaluation, specification, configuration, data migration, customization, and troubleshooting technical issues throughout the implementation process. The Software Implementation Manager will lead cross-functional teams, providing technical expertise to optimize system functionality and ensure that all software solutions are effectively integrated with existing systems. This role also involves managing a small team of Business System Specialists, guiding them in their projects and ensuring that they have the necessary support and resources to succeed. Moffatt & Nichol is recognized as a leader in the planning and design of facilities that shape and serve our coastlines, harbors, and rivers. The firm is committed to delivering customized service and excellence in various practice areas, including ports and harbors, coastal and environmental resources, urban waterfronts, transportation, and energy. The Software Implementation Manager will play a crucial role in maintaining this standard of excellence by ensuring that our software systems are effectively implemented and integrated to support our global client base.

Responsibilities

• Lead end-to-end implementation projects for software systems, including project planning, requirements gathering, configuration, testing, training, deployment, and integrations with existing software in use at the firm.
• Collaborate with key stakeholders to identify integration requirements and design solutions that seamlessly connect systems with existing software applications, ensuring data integrity and workflow continuity.
• Assess the compatibility of software solutions with existing systems, identifying potential integration points, data mapping requirements, and technical dependencies.
• Develop and implement integration strategies, leveraging middleware tools, APIs, and custom development as needed to facilitate data exchange and synchronization between disparate systems.
• Collaborate with internal IT teams and external vendors to implement and test integration solutions, ensuring adherence to technical standards, security protocols, and performance requirements.
• Provide ongoing support and maintenance for integrated systems, monitoring data flows, troubleshooting issues, and implementing enhancements as needed to optimize performance and reliability.
• Document integration processes, configurations, and dependencies, maintaining comprehensive documentation to support knowledge transfer and future system enhancements.
• Stay abreast of emerging technologies and best practices in integration architecture, sharing insights and recommendations with internal stakeholders to inform strategic decision-making.
• Provide leadership, coordination, training and mentoring of their team.
• Manage the Business Systems team to coordinate and direct their projects.

Requirements

• Bachelor's degree in computer science, Information Systems, Engineering, or related field; required
• 10+ years of experience in software implementation, with a focus on ERP level systems such as SAP, Oracle, or Microsoft Dynamics; required
• A minimum of 6 years of team leadership/management of staff; required
• Familiarity with Deltek, Dynamics, Workday, Newforma, PowerBI, Cinchy, BST, ADP or similar systems; preferred
• Proven track record of successfully leading both large-scale and small-scale implementation projects, including integrations with existing software applications.
• Deep understanding of integration principles, methodologies, and tools, with hands-on experience implementing integrations between ERP systems and third-party applications.
• Strong analytical and problem-solving skills, with the ability to diagnose complex integration issues and develop effective solutions.
• Due to client parameters, selected candidate must show (post offer) proof of U.S. citizenship and clear results of a thorough background check that may include but is not limited to credit and criminal history.
• All new hires will be required to successfully complete and pass a pre-employment (post offer) background check in compliance with NIST 800-171.

Nice-to-haves

• Experience with middleware tools and APIs for integration purposes.
• Knowledge of best practices in software implementation and project management methodologies.

Benefits

• Competitive salary based on experience and qualifications.
• Opportunities for professional development and training.
• Flexible work location options within cities where Moffatt & Nichol has offices.