Software Implementation Manager

$142,249 - $163,869/Yr

Moffatt & Nichol - Phoenix, AZ

Full-time - Mid Level

Phoenix, AZ

Professional, Scientific, and Technical Services

About the position

Moffatt & Nichol is seeking a Software Implementation Manager to join our IT team, specializing in large complex waterfront infrastructure projects. This role is pivotal in overseeing the deployment and integration of various software packages across the firm, ranging from small-scale implementations to comprehensive ERP systems. The Software Implementation Manager will ensure that all software implementations align with organizational needs and technical requirements, facilitating a seamless integration process. Responsibilities include system evaluation, specification, configuration, data migration, customization, and troubleshooting technical issues throughout the implementation process. The Software Implementation Manager will lead cross-functional teams, providing technical expertise to optimize system functionality. This position requires collaboration with key stakeholders to identify integration requirements and design solutions that connect systems with existing software applications, ensuring data integrity and workflow continuity. The role also involves assessing the compatibility of software solutions with existing systems, developing integration strategies, and providing ongoing support and maintenance for integrated systems. In addition to technical responsibilities, the Software Implementation Manager will manage a small team of Business System Specialists, providing leadership, coordination, training, and mentoring. This position can be based in any city where Moffatt & Nichol has an office, offering flexibility in work location while contributing to the firm’s mission of delivering excellence in infrastructure advisory services.

Responsibilities

• Lead end-to-end implementation projects for software systems, including project planning, requirements gathering, configuration, testing, training, deployment, and integrations with existing software in use at the firm.
• Collaborate with key stakeholders to identify integration requirements and design solutions that seamlessly connect systems with existing software applications, ensuring data integrity and workflow continuity.
• Assess the compatibility of software solutions with existing systems, identifying potential integration points, data mapping requirements, and technical dependencies.
• Develop and implement integration strategies, leveraging middleware tools, APIs, and custom development as needed to facilitate data exchange and synchronization between disparate systems.
• Collaborate with internal IT teams and external vendors to implement and test integration solutions, ensuring adherence to technical standards, security protocols, and performance requirements.
• Provide ongoing support and maintenance for integrated systems, monitoring data flows, troubleshooting issues, and implementing enhancements as needed to optimize performance and reliability.
• Document integration processes, configurations, and dependencies, maintaining comprehensive documentation to support knowledge transfer and future system enhancements.
• Stay abreast of emerging technologies and best practices in integration architecture, sharing insights and recommendations with internal stakeholders to inform strategic decision-making.
• Provide leadership, coordination, training and mentoring of their team.
• Manage the Business Systems team to coordinate and direct their projects.

Requirements

• Bachelor's degree in computer science, Information Systems, Engineering, or related field; required
• 10+ years of experience in software implementation, with a focus on ERP level systems such as SAP, Oracle, or Microsoft Dynamics; required
• A minimum of 6 years of team leadership/management of staff; required
• Proven track record of successfully leading both large-scale and small-scale implementation projects, including integrations with existing software applications.
• Deep understanding of integration principles, methodologies, and tools, with hands-on experience implementing integrations between ERP systems and third-party applications.
• Strong analytical and problem-solving skills, with the ability to diagnose complex integration issues and develop effective solutions.

Nice-to-haves

• Familiarity with Deltek, Dynamics, Workday, Newforma, PowerBI, Cinchy, BST, ADP or similar systems; preferred

Benefits

• Competitive salary range of $142,249 to $163,869 based on experience and qualifications.
• Opportunities for professional development and training.
• Flexible work location options across various offices.