Software Implementation Manager

$142,249 - $163,869/Yr

Moffatt & Nichol - Federal Way, WA

Full-time - Senior

Federal Way, WA

Professional, Scientific, and Technical Services

About the position

The Software Implementation Manager at Moffatt & Nichol is responsible for overseeing the deployment and integration of various software packages within the IT team. This role involves managing software implementations ranging from small-scale projects to comprehensive ERP systems, ensuring alignment with organizational needs and technical requirements. The manager will lead cross-functional teams, provide technical expertise, and manage a small team of Business System Specialists to optimize system functionality and ensure seamless integration.

Responsibilities

• Lead end-to-end implementation projects for software systems, including project planning, requirements gathering, configuration, testing, training, deployment, and integrations with existing software.
• Collaborate with key stakeholders to identify integration requirements and design solutions that connect systems with existing software applications, ensuring data integrity and workflow continuity.
• Assess the compatibility of software solutions with existing systems, identifying potential integration points, data mapping requirements, and technical dependencies.
• Develop and implement integration strategies, leveraging middleware tools, APIs, and custom development as needed to facilitate data exchange and synchronization between disparate systems.
• Collaborate with internal IT teams and external vendors to implement and test integration solutions, ensuring adherence to technical standards, security protocols, and performance requirements.
• Provide ongoing support and maintenance for integrated systems, monitoring data flows, troubleshooting issues, and implementing enhancements as needed to optimize performance and reliability.
• Document integration processes, configurations, and dependencies, maintaining comprehensive documentation to support knowledge transfer and future system enhancements.
• Stay abreast of emerging technologies and best practices in integration architecture, sharing insights and recommendations with internal stakeholders to inform strategic decision-making.
• Provide leadership, coordination, training, and mentoring of their team.
• Manage the Business Systems team to coordinate and direct their projects.

Requirements

• Bachelor's degree in computer science, Information Systems, Engineering, or related field; required
• 10+ years of experience in software implementation, with a focus on ERP level systems such as SAP, Oracle, or Microsoft Dynamics; required
• A minimum of 6 years of team leadership/management of staff; required
• Proven track record of successfully leading both large-scale and small-scale implementation projects, including integrations with existing software applications
• Deep understanding of integration principles, methodologies, and tools, with hands-on experience implementing integrations between ERP systems and third-party applications
• Strong analytical and problem-solving skills, with the ability to diagnose complex integration issues and develop effective solutions.

Nice-to-haves

• Familiarity with Deltek, Dynamics, Workday, Newforma, PowerBI, Cinchy, BST, ADP or similar systems; preferred

Benefits

• Competitive salary based on experience and education
• Opportunities for professional development and training
• Flexible work location options
• Comprehensive health insurance
• Retirement savings plan options