Software Integrity Engineer

Apple - Austin, TX

Full-time

Austin, TX

Computer and Electronic Product Manufacturing

About the position

The position involves developing and executing testing strategies for AppleCare applications and systems, focusing on both internal and customer-facing products. The role requires maintaining technical expertise, analyzing changes for impact on product quality, and providing feedback to enhance product integrity and customer experience. The candidate will lead testing efforts across global teams, curate test documentation, and utilize automation to ensure continuous integration testing.

Responsibilities

• Develop the test strategy and execute testing for internal and customer-facing AppleCare applications and systems.
• Analyze functional and non-functional changes, evaluating for impact on product integrity, stability, and customer experience.
• Provide product feedback to product owners, development teams, and stakeholders to positively influence product quality.
• Develop and maintain a complete library of test cases covering various testing types including functionality, API, UI, performance, security, usability, accessibility, internationalization, smoke, regression, and acceptance.
• Curate test support documents such as test plans, defect reporting, and risk assessments.
• Utilize and contribute to test automation for supported products, including web-based and native applications.
• Leverage scripting skills to create, edit, and maintain automated test cases for use during and before the testing phase.
• Utilize automation server to achieve continuous integration testing as defined within the test strategy.
• Investigate and resolve automation failures to ensure continuous testing through all phases of projects.
• Lead product testing efforts across global cross-functional teams, including internal and vendor employees.
• Collect and analyze defects and defect trends, triage defects, and coordinate with appropriate teams for resolution.
• Communicate accurate product status through defect reporting and regular reviews with the product team.
• Produce risk assessments for product releases that include defect analysis, defect reporting, and risk management plans.

Requirements

• Bachelor's degree or foreign equivalent in Computer Science and Engineering, Business Analytics, or related field.
• 2 years of experience in the job offered or related occupation.
• 2 years of experience using Selenium to automate web-based applications.
• 2 years of experience using Java to develop automated API tests.
• 2 years of experience utilizing Waterfall and Agile QA methodologies.
• 2 years of experience performing manual and regression testing for non-automated functionality and edge cases.
• 2 years of experience using Postman to monitor values received during API testing.
• 2 years of experience identifying automation requirements and crafting solutions to address testing execution challenges.
• 2 years of experience using Git and Tower code management tools.
• 2 years of experience utilizing Kanban boards and Confluence Agile development tools.