Apple - Sunnyvale, CA

posted 2 months ago

Full-time - Mid Level
Sunnyvale, CA
Computer and Electronic Product Manufacturing

About the position

In this role, you will be responsible for shipping world-class user experiences and act as the voice of our end-users. As a Quality Assurance Engineer, you will support testing of multiple features and drive the quality via extensive hands-on functional testing of user-facing features and systems. You will be responsible for setting the bar high, going beyond ensuring a great experience and helping ship robust and amazing products. You'll need to take an active role in shaping the quality of our software. This will require deep integration with our development engineers, developing test plans and user studies, bug triaging, and supporting design reviews. You will also work closely with the Automation team to prioritize and expedite automation initiatives.

Responsibilities

  • Support testing of multiple features and drive quality through hands-on functional testing of user-facing features and systems.
  • Develop test plans and user studies to ensure high-quality software releases.
  • Perform bug triaging and provide detailed debug information for issue resolution.
  • Collaborate with development engineers to integrate quality assurance processes into the software development lifecycle.
  • Work closely with the Automation team to prioritize and expedite automation initiatives.

Requirements

  • BA/BS in Computer Science/Engineering or a minimum of three years of professional experience.
  • Excellent knowledge of software development lifecycle, testing methodologies, and testing tools.
  • Proactive self-starter with a keen eye for details and a focus on end-user experiences.
  • Experience developing detailed test plans, assessing risks, and filing detailed bug reports.
  • Ability to troubleshoot, triage, and provide detailed debug information for expediting issue resolution.
  • Experience testing large technology stacks with many software and hardware components.
  • Ability to drive cross-functional communications and understand dependencies while maintaining tight timelines.
  • Experience learning new tools/technologies and testing consumer electronics, mobile applications, and experiences.
  • Experience using UNIX shell/command-line tools and executing scripts.

Nice-to-haves

  • Experience testing and working with 3D graphics, applications, and workflow tools.

Benefits

  • Comprehensive medical and dental coverage
  • Retirement benefits
  • Discounted products and free services
  • Reimbursement for certain educational expenses, including tuition
  • Discretionary bonuses or commission payments
  • Relocation assistance
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