Software QA Engineer

Infogain - Los Gatos, CA

Full-time - Entry Level

Los Gatos, CA

Professional, Scientific, and Technical Services

About the position

The Software QA Engineer will be responsible for conceptualizing, building, and maintaining tools to support corporate network infrastructure. This role involves working with cross-functional teams to ensure quality guidelines and processes are defined for testing and releasing software to production, as well as executing test cases to validate functionality and performance metrics.

Responsibilities

• Conceptualize, build, and maintain tools to support corporate network infrastructure.
• Understand new functionality during the product life cycle at every phase.
• Work with cross-functional teams to organize requirements, design, deploy, and provision all infrastructure components.
• Define quality guidelines and processes for testing and releasing software to production.
• Write and execute unit test cases and create test plans to replicate end-user experience.
• Provide a structure of expected results of test plans.
• Configure virtual machines for mock testing and automate scheduled executions for sanity tests.
• Map manual and automated test cases.
• Provide technical support and guidance during maintenance activities.
• Test to ensure expected results and capture new performance metrics.
• Support field engineers during maintenance activities involving network and optical infrastructure.
• Document low-level and high-level designs, implementation plans, and technical specifications for the application.
• Review flow charts detailing different use cases and create application defects with supporting screenshots and system logs.
• Implement new security procedures, including installing and maintaining new software and hardware.
• Identify security flaws and provide repairs or updates to address them.
• Execute test cases on the product to determine functionality and re-generate outcomes to determine success rates.
• Provide ongoing troubleshooting support for tracking and resolving bugs.
• Work closely with vendors, operations, localization, and other internal teams to triage incidents and drive resolution.
• Plan and develop security plans for the company's IT infrastructure.
• Collaborate with other functional team members to select appropriate design solutions and ensure system compatibility.
• Prepare quality analysis reports on each functionality of the product based on test plan outcomes.

Requirements

• Master's or foreign equivalent in Computer Science, Cyber Security, CIS, MIS, Engineering (Any), or any related field.
• +1 year of experience in the job offered, QA Lead, IT Analyst, Strategy Project Analyst, or related.

Nice-to-haves

• Experience with automated testing tools and frameworks.
• Familiarity with network and optical infrastructure testing.
• Knowledge of security procedures and protocols.

Benefits

• Health insurance coverage.
• Paid holidays and vacation time.
• Professional development opportunities.