Pearson Education - Providence, RI

posted 4 months ago

Full-time - Entry Level
Remote - Providence, RI
Publishing Industries

About the position

As a Software Quality Administrator at Pearson, your primary responsibility will be to perform testing and verification of online assessments across various hardware and software configurations. This role is crucial in ensuring the quality and reliability of our online assessment products. You will utilize tools such as qTest to report defects, troubleshoot issues, and retest until the test runs are clean and approved. Your work will directly contribute to the integrity of the assessments that we provide to our users. In this position, you will conduct testing and verification of online assessments using multiple platforms, including Zephyr and Jira. You will be responsible for recording testing configurations, documenting test runs, and reporting any defects encountered during the testing process. Effective communication and collaboration with team members will be essential as you troubleshoot, reproduce, and retest issues that arise. Additionally, you will update TestNav Apps and configurations on various devices, ensuring that you accurately record the versions used during testing. You will also need to access and reference various systems and documentation to aid in validation procedures, as well as utilize virtual machines for online assessment testing. When necessary, you will create or update documentation for testing procedures to ensure clarity and consistency in our testing processes. This role requires a detail-oriented individual who can follow instructions and work effectively within a team environment, with a willingness to work nights and weekends as required.

Responsibilities

  • Perform testing and verification of online assessments using multiple platforms including Zephyr and Jira.
  • Record testing configurations, test runs and report defects using Zephyr.
  • Document queries encountered while reviewing online assessments.
  • Communicate and collaborate with team members to troubleshoot, reproduce, and retest issues.
  • Update TestNav Apps and configurations on multiple devices and record versions used in testing.
  • Access and reference various systems and documentation for validation procedures.
  • Utilize virtual machines for online assessment testing.
  • Create or update documentation for testing procedures as needed.

Requirements

  • High school diploma or GED
  • 2-5 years of experience with computer and mobile device usage
  • Familiarity with downloading Apps and configuring devices
  • Ability to follow instructions and direction
  • Personable attitude and ability to work in a team environment
  • Willingness to work nights and/or weekends when required

Nice-to-haves

  • Software testing experience with Zephyr and Jira
  • Technical knowledge of XML or QTI
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