Software Technical Writer

$121,959 - $149,061/Yr

Moffatt & Nichol - Baton Rouge, LA

Full-time - Mid Level

Baton Rouge, LA

Professional, Scientific, and Technical Services

About the position

The Software Technical Writer at Moffatt & Nichol will be responsible for creating clear and comprehensive documentation and training materials for the NextPort software team. This role involves translating complex technical solutions into user-friendly content, enhancing product marketing through compelling messaging, and ensuring that end users can fully understand and utilize the product effectively.

Responsibilities

• Write clear, comprehensive, and accurate user documentation by translating complex engineering material into easily digestible content for end users.
• Collaborate with the Corporate Graphics Department to create intuitive diagrams, infographics, and other visual aids that simplify complex technical concepts.
• Ensure consistency across all documentation by adhering to standardized templates, language, and terminology, making information cohesive and easily navigable.
• Develop and maintain structured documentation that allows users to quickly find the information they need, improving usability and accessibility.
• Produce well-designed training decks and create how-to videos to facilitate user understanding and product adoption.
• Leverage deep understanding of technical solutions to enhance existing marketing content, highlighting compelling key features, business benefits, and overall value propositions.

Requirements

• Bachelor's Degree in Marketing, English, Communications or related area; required
• Proven experience as a technical writer in a software or technology environment; required
• Strong ability to translate technical concepts into user-friendly documentation; required
• Proficiency in using documentation tools and graphic software; required
• Experience creating training materials, including presentations and video content; required
• Exceptional attention to detail and organizational skills
• Experience working cross-functionally with engineers, graphic designers, and marketing team; required

Benefits

• Competitive salary based on experience and qualifications
• Opportunities for professional development
• Diversity and inclusion initiatives
• Flexible work environment