Russell Tobin - Cupertino, CA

posted 13 days ago

Full-time - Entry Level
Cupertino, CA
Administrative and Support Services

About the position

The Software Tester (Software Tester I) position involves testing voice assistant tools and functionalities for a leading tech giant. The role requires collaboration with engineers to replicate, analyze, and troubleshoot software issues, utilizing internal tools to install software on devices and execute test scenarios. The tester will generate reports and capture logs to communicate findings effectively.

Responsibilities

  • Test voice assistant tools and functionalities.
  • Work with engineers to replicate, analyze, and troubleshoot issues.
  • Use internal tools to install software on devices.
  • Run through provided or improvised test scenarios to uncover software issues.
  • Generate reports and capture logs to share with engineers.

Requirements

  • Strong proficiency in configuring macOS and iOS devices.
  • Comfortable working with Terminal on macOS.
  • Experience using any voice assistants.
  • Ability to follow complex and technical guidelines for device setup.
  • Ability to investigate, debug, and triage hardware/software problems.
  • Experience meeting project deliverable dates on tight schedules.
  • Integrity and respect for customer privacy and product security guidelines.
  • Ability to work independently and within a team environment.
  • Highly organized, creative, motivated, and passionate about achieving results.
  • Excellent written and verbal communication skills.

Nice-to-haves

  • Experience in an IT technology environment.

Benefits

  • Comprehensive healthcare coverage (medical, dental, and vision plans).
  • Supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity).
  • 401(k) retirement savings plan.
  • Life and disability insurance.
  • Employee assistance program.
  • Identity theft protection.
  • Legal support.
  • Auto and home insurance.
  • Pet insurance.
  • Employee discounts with preferred vendors.
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