Software Tester

About the position

Imagine working at a place where innovation meets impact, and every day brings new opportunities to revolutionize the pharmacy industry! At ScriptPro, you'll be part of a dynamic team that's at the cutting edge of technology, creating solutions that make a real difference in people's lives. ScriptPro develops, sells, and supports state of the art robotics and services in thousands of pharmacy settings around the United States and Canada. The Research & Development department at ScriptPro is dedicated to driving innovation and advancing technology to create cutting-edge solutions that enhance the efficiency and effectiveness of our products and services. This team focuses on developing new products and improving existing ones to meet market demands and customer needs. Be part of a team is at the forefront of technological advancements and innovation.

Responsibilities

• Understand complex problems and test case creation in both web and local environments to test the customer user experience
• Test proposed changes to hardware, software, and reporting, that are both in-house and at customer sites
• Interpret symptoms, troubleshoot problems and document possible solutions
• Strong understanding of how the product works and how it is used by our clients
• Diagnose, track and manage the resolution of quality issues through to resolution change requests and build testing for main and beta software builds
• Participate in onsite builds and product support for beta sites
• Document and report test outcomes by collecting, analyzing, interpreting, and summarizing data
• Assist in reproducing, investigating, and debugging software issues in coordination with the team
• Other duties as assigned

Requirements

• Basic knowledge of software testing, analysis, and troubleshooting
• Understanding of database basics in Microsoft SQL Server or other relational databases
• Ability to document testing procedures and guidelines for the team
• Ability to design test plans and evaluate outcomes
• Ability to clearly communicate test results in both written and verbal format
• Small amount of travel may be required
• Superior written and verbal communication skills
• Excellent problem-solving and analytical skills
• Ability to multi-task under tight deadlines, and report status

Nice-to-haves

• Associates degree in computer science or related field or equivalent related experience
• Experience with testing tools
• Experience/understanding the role of testing in quality-focused agile development projects
• Experience with agile methodologies

Benefits

• Health: Medical, Dental, Vision, Short-Term Disability, Company Paid Life Insurance & Long-Term Disability, 24/7 on campus Gym, and Vitality Wellness Program that helps lower your premium costs
• Well-being: Paid Time Off (PTO, Maternity, Paternity, Adoption Leave), nine (9) paid holidays, paid volunteer hours, Employee Assistance Program, company-sponsored events and team-building activities, 401(k) Retirement Plan with company match, financial investment services, employee discounts on products and services.