Solar Energy Coordinator

$29,120 - $33,280/Yr

Blue Raven Solar - Orem, UT

posted 4 months ago

Full-time - Entry Level
Orem, UT
Utilities

About the position

The Solar Energy Coordinator at Blue Raven Solar plays a crucial role in facilitating the solar journey for customers by ensuring their solar systems are energized. This entry-level position is based in Orem, UT, and involves a variety of tasks aimed at assisting customers with their solar applications. The coordinator is responsible for filling out applications on behalf of customers and submitting them to the respective utility companies. This process requires effective communication with customers through calls, texts, and emails to obtain necessary signatures and verify utility bills. The coordinator also collaborates with utility companies to ensure that applications are approved and that new utility meters are installed promptly. In addition to application processing, the Solar Energy Coordinator will handle inbound calls from customers, providing assistance and answering questions related to their solar installations. Each day, the coordinator will fill out applications for different utility companies, making customer calls to verify information or obtain signatures as needed. The role also involves working closely with sales representatives to confirm customer utility bills and researching application requirements when new markets are opened. This position is essential for maintaining customer satisfaction and ensuring a smooth transition to solar energy. The work environment is dynamic, requiring regular communication and interaction with both customers and utility companies. The coordinator must be detail-oriented and capable of managing multiple tasks efficiently. The role may involve periods of sitting or standing, and the ability to lift office products and supplies up to 50 pounds is necessary. Specific vision abilities required include close vision and the ability to adjust focus, ensuring that all applications are completed accurately and efficiently.

Responsibilities

  • Answer inbound calls to assist customers in their solar process
  • Fill out applications each day with different utility companies on each customer's behalf
  • Make customer calls to verify information or obtain their signature on applications
  • Work with sales representatives to verify the customer's utility bill
  • Research applications or requirements when new markets are opened

Requirements

  • Strong communication skills to interact with customers and utility companies
  • Detail-oriented with the ability to manage multiple tasks
  • Basic understanding of solar energy systems and utility processes
  • Ability to work independently and as part of a team
  • Proficient in using computers and office software

Nice-to-haves

  • Experience in customer service or sales
  • Familiarity with solar energy or utility applications
  • Ability to speak multiple languages

Benefits

  • Health savings account
  • Dental insurance
  • Vision insurance
  • Life and Accident insurance
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