Happy Holiday Lighting Company - Phoenix, AZ

posted 8 days ago

Full-time - Manager
Phoenix, AZ
Administrative and Support Services

About the position

The General Manager will oversee operations for a growing business specializing in solar panel cleaning and holiday lighting installation. This role involves managing crews, scheduling, inventory, and ensuring high-quality service delivery across both seasonal operations. Initially focused on holiday lighting, the position will transition to solar panel cleaning after the holiday season, requiring a hands-on leader who can work in the field while managing day-to-day operations.

Responsibilities

  • Oversee the installation of Christmas lights during the holiday season, ensuring projects are completed on time and meet customer satisfaction.
  • Transition into overseeing the solar panel cleaning division after the season, managing daily operations, crew scheduling, and customer satisfaction.
  • Supervise and train crews, ensuring they adhere to company safety and performance standards.
  • Develop efficient jobsite procedures and ensure optimal crew productivity.
  • Manage inventory, including equipment and materials, to ensure each team has the necessary tools for each job.
  • Monitor the use of GPS systems (Linxup) to ensure efficient routing and minimize unnecessary delays.
  • Handle customer service issues, ensuring a high level of customer satisfaction.
  • Assist with jobsite decision-making and problem-solving or know when to escalate to corporate for support.
  • Collaborate with corporate leadership to ensure the strategic goals of both businesses are met.
  • Maintain and manage the safety, quality, and performance standards of the team in the field.

Requirements

  • Proven experience in a general management or supervisory role, preferably in service or installation-based industries.
  • Ability to manage multiple crews and projects simultaneously.
  • Strong leadership skills with a hands-on approach.
  • Excellent organizational and problem-solving abilities.
  • Comfortable working outdoors in various weather conditions.
  • Experience in solar panel cleaning, holiday lighting installation, or similar industries is a plus.
  • Valid driver's license and ability to travel between job sites.

Benefits

  • Competitive salary
  • Opportunities for growth within the company
  • Supportive team environment
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