Solarwinds Network Analyst

$83,949 - $92,310/Yr

Anveta - Houston, TX

Full-time - Mid Level

Houston, TX

Professional, Scientific, and Technical Services

About the position

The Network Analyst position at Anveta Inc. in Houston, Texas, is a long-term contract role focused on managing and supporting network performance and application issues. The successful candidate will utilize various network management tools and provide technical support for field networks, ensuring effective communication with users globally.

Responsibilities

• Act as a resource for reported network performance or application performance issues.
• Manage and support the network monitoring and configuration management software.
• Provide technical support for field networks including industrial switches, routers, and wireless bridges.
• Utilize Apache's service portal to manage and create service requests, outages, and change requests.
• Identify innovative ways to utilize existing applications and technologies.
• Forecast and coordinate management of change for scheduled maintenance weekends.
• Effectively communicate with end users and peers around the world.

Requirements

• Troubleshooting experience with large enterprises.
• Strong written and verbal communication skills.
• Customer interfacing capabilities.
• Experience with Cisco routers, switches, firewall, and wireless hardware.
• Experience with SolarWinds Network Management suite of applications.
• Experience with Riverbed WAN optimization appliance, Cascade, and Net Profiler is a plus.
• Experience with Gigamon, Wireshark, and packet level analysis and application performance root cause analysis is a plus.
• Experience using Splunk to help with troubleshooting is a plus.
• Experience troubleshooting EIGRP, BGP, Firewalls, IPSEC/SSL VPNs, Spanning tree, and network security.
• Experienced with software defined networking.
• Experience with Cisco ISE/NAC is a plus.
• Working knowledge of Cisco Collaboration products.
• Experience working in the Oil and Gas Industry - specifically with field support technicians.

Nice-to-haves

• Experience with Riverbed WAN optimization appliance, Cascade, and Net Profiler.
• Experience with Gigamon, Wireshark, and packet level analysis.
• Experience using Splunk for troubleshooting.
• Experience with Cisco ISE/NAC.

Benefits

• Competitive hourly pay ranging from $40.36 to $44.38 per hour.