Solution Analyst

Van Meter - Urbandale, IA

Full-time - Mid Level

Urbandale, IA

Forestry and Logging

About the position

The Solution Analyst at Van Meter Inc. plays a vital role in enhancing IT systems and processes to meet user requirements and business goals. This position involves analyzing, improving, and designing applications such as Eclipse (ERP) and Base (CRM) while collaborating with cross-functional teams to ensure solutions align with business objectives. The Solution Analyst will also create documentation and advocate for standardization within the organization, contributing to a culture focused on creating lasting value for clients.

Responsibilities

• Analyze, configure, document, and train users on technology solutions best practices.
• Ensure software functionality aligns with the organization's specific business processes and workflows, while minimizing custom code changes.
• Lead through change management and educate the business on the importance of new or changing solutions.
• Understand business workflow needs and recommend software modifications.
• Provide proactive visibility and effectively communicate delivery targets, commitments, and progress.
• Collaborate with different departments to gather information and create workflows to meet their needs.
• Thoroughly test modifications and upgrades to identify and resolve issues before production deployments.
• Analyze and map relevant and changing business processes and IT infrastructure.
• Research rules impacting solution delivery, such as compliance data governance or organizational requirements.
• Optimize results by leveraging feedback conversations with internal partners.
• Participate in meetings to assess issues and identify options for continuous improvement.
• Conduct full lifecycle analytics projects.

Requirements

• Bachelor's degree in a related field or equivalent experience preferred.
• Working technical knowledge of a broad range of technology solutions including computer and collaboration solutions, networking, and ERP systems.
• IT business experience in sales and distribution.
• Strong written and oral communication skills.
• Strong interpersonal skills and customer service orientation.
• Ability to learn new concepts quickly and conduct research into technical issues and products as required.
• Advanced analytical skills with experience collecting, organizing, and disseminating information accurately.
• Ability to present ideas in user-friendly language.
• Highly self-motivated and directed with the ability to prioritize and execute tasks in a high-pressure environment.
• Experience working in a team-oriented, collaborative environment.

Nice-to-haves

• Experience with Eclipse (ERP) and Base (CRM) systems.
• Knowledge of compliance data governance.