Cognizant Technology Solutions - Basking Ridge, NJ
posted 5 months ago
The Associate Director position at Cognizant is a pivotal role that requires extensive experience in the Telecom domain, specifically with a strong understanding of OSS (Operations Support Systems) and BSS (Business Support Systems) applications. The ideal candidate will have over 15 years of experience in this field, demonstrating a deep knowledge of various Ericsson Telecordia applications including WFA, KIRKS, LEIS, SNAM, FACS, SWITCH, NSDBI, TEMS, and NMA. This role also necessitates experience in Mainframe application support, particularly at tier 2 and tier 3 levels, ensuring that the candidate can effectively manage and support complex application environments. In addition to technical expertise, the Associate Director will be responsible for Application Production Support, End User Support, and Interface Support for the Telecordia applications. This includes troubleshooting issues, providing solutions, and ensuring that applications run smoothly to meet business needs. The position is based in Basking Ridge, NJ, and is a full-time role that operates on a day shift schedule. The successful candidate will be expected to lead projects, mentor junior staff, and contribute to the strategic direction of the OSS/BSS applications within the organization.