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About the position
As a Solution Architect at Stitch Consulting Services, you will play a crucial role in integrating Braze and partner technologies into clients' marketing technology stacks. Your responsibilities will include gathering technical requirements, developing functional design specifications, and implementing scalable solutions that enhance customer engagement. You will collaborate with various teams to ensure seamless data flow and create dynamic audience segments, ultimately driving personalized customer experiences through multi-channel campaign flows.
Responsibilities
- Gather and analyze technical requirements for seamless integration of Braze and partner technologies.
- Develop detailed functional design specifications outlining workflows and user journeys.
- Design and implement scalable, end-to-end solutions that support personalized customer experiences.
- Manage complex data structures, user attributes, and event tracking.
- Utilize Braze's segmentation tools to create dynamic audience segments.
- Craft multi-channel campaign flows using Braze's Canvas tool to drive customer engagement.
- Collaborate with the Delivery team to ensure optimal configuration of technologies within the customer's martech stack.
- Provide detailed documentation and define integration points for seamless data flow.
- Stay informed about advancements in Braze and maintain certifications.
Requirements
- 5+ years of hands-on experience in the marketing technology industry.
- 3 or more Braze Certifications, including Braze Marketer and Braze Digital Strategist certifications.
- Knowledge of Liquid, APIs, SDKs, data modeling, and data ingestion processes.
- Experience in developing and documenting custom solutions.
- Strong organization and delegation skills.
- Ability to articulate marketing technology best practices and translate them into practical recommendations.
- Excellent strategic and technical thinking skills.
Nice-to-haves
- Experience with coding/scripting examples and proof of concepts.
- Confidence in leading customer-facing discussions and presentations.
Benefits
- Flexible PTO policy
- Monthly tech stipend
- Paid parental leave
- Medical, dental, vision, and life insurance
- In-person onboarding experience during the first week at HQ
- Free mental wellness resources
