Solution Engineer (Chestnut Hill R076)

Apple - Newton, MA

Full-time

Newton, MA

Computer and Electronic Product Manufacturing

About the position

As a Solutions Engineer at Apple, you will be integral to helping business customers integrate Apple technology into their operations. This role involves understanding customer needs, educating both customers and team members about Apple products, and creating tailored solutions that enhance business efficiency and effectiveness.

Responsibilities

• Meet with business customers to understand their needs regarding Apple technology.
• Educate customers and team members about the capabilities of Apple products in the workplace.
• Create solutions that are appropriate for the customer's environment by leveraging knowledge and experience.
• Collaborate with third-party providers to develop comprehensive solutions.
• Work with customers to identify the ideal technology solutions for their specific needs.

Requirements

• Strong understanding of Apple products and their applications in a business environment.
• Excellent communication skills to effectively educate customers and team members.
• Ability to analyze customer needs and create tailored solutions.
• Experience in collaborating with third-party providers.
• Proven problem-solving skills and the ability to work independently.

Nice-to-haves

• Experience in a customer-facing role within the technology sector.
• Familiarity with business technology solutions and integration processes.
• Knowledge of competitive technology products and services.

Benefits

• Equal opportunity employer with a commitment to diversity and inclusion.