Solution Engineer (Christiana Mall R102)

Apple - Newark, DE

Full-time

Newark, DE

Computer and Electronic Product Manufacturing

About the position

The Solutions Engineer at Apple plays a crucial role in assisting business customers in integrating Apple technology into their operations. This position involves understanding customer needs, educating both customers and team members about Apple products, and creating tailored solutions that enhance business efficiency and effectiveness.

Responsibilities

• Meet with business customers to understand their needs regarding Apple technology.
• Educate customers and team members about the capabilities of Apple products in the workplace.
• Create solutions tailored to the customer's environment by leveraging knowledge and experience.
• Collaborate with third-party providers to develop appropriate solutions.
• Work with customers to identify the ideal technology solutions for their business needs.

Requirements

• Extensive knowledge of Apple products and their applications in a business environment.
• Experience in customer engagement and solution development.
• Strong communication skills to educate and inform customers and team members.
• Ability to collaborate effectively with third-party providers.