Solution Engineer III

Red River - Montgomery, AL

Full-time - Mid Level

Montgomery, AL

Administration of Economic Programs

About the position

The Solution Engineer III at Red River is a highly skilled technical sales professional responsible for providing in-depth technical information and design guidance to customers. This role involves mentoring team members, offering architectural guidance across Red River's product portfolio, and engaging in pre-sales engineering activities to identify customer needs and propose technology solutions. The Solution Engineer serves as the primary technical resource during sales engagements and collaborates with Account Executives to align technology solutions with customer business outcomes.

Responsibilities

• Defines technology and product recommendations, as well as architectural solutions for sales opportunities.
• Serves as the technical point of contact and technical sales lead for the customer.
• Provides the initial input for proposals and statements of work, ensuring alignment with customer desired outcomes.
• Demonstrates technical knowledge and consultative skills while working with customers and Red River team members.
• Utilizes professional level presales engineering skills and in-depth knowledge in at least one specialization, such as Data Center, Collaboration, Security, Microsoft Modern Workplace, Cloud, or Route/Switch/Wireless.
• Understands Red River offers and solution strengths, and opportunities.

Requirements

• Bachelor's degree
• 10 years work experience
• 5 - 7 years of presales engineering experience
• For Federal positions, must be a U.S. citizen and qualify to obtain a Top Secret Clearance
• Active and verified professional level OEM certifications (e.g., Cisco CCNP, Cisco Certified Devnet Associate)
• Strong technical aptitude with the ability to learn new technical information quickly.
• Excellent communication skills with the ability to create a message to share verbally or in written form.
• Understands customer business outcomes, as described by the customer, with strong knowledge of customer industry verticals.
• Understands the sales process and partners with the Account Executive to execute for success.
• Ability to relate technology, or technical solutions, to solving customer business problems.
• Ability to create a detailed implementation plan (SOW) for a customer solution, including expected timelines for project completion.

Nice-to-haves

• Experience with multiple technologies and architectures
• Knowledge of relevant solutions sets, product line specifications, performance criteria, and applications.

Benefits

• Competitive salary
• Excellent benefits
• Exceptional work environment