Solution Engineer III

Red River - Birmingham, AL

Full-time - Mid Level

Birmingham, AL

Administration of Economic Programs

About the position

The Solution Engineer III at Red River is a highly skilled technical sales professional responsible for providing in-depth technical information and design guidance to customers. This role involves mentoring team members, engaging in pre-sales engineering activities, and collaborating with Account Executives to develop technology solutions that align with customer business outcomes. The Solution Engineer serves as a technical point of contact, validates proposals, and maintains OEM certifications in their area of expertise.

Responsibilities

• Defines technology and product recommendations, as well as architectural solutions for sales opportunities.
• Serves as the technical point of contact and technical sales lead for the customer.
• Provides the initial input for proposals and statements of work, ensuring alignment with customer desired outcomes.
• Demonstrates technical knowledge and consultative skills while working with customers and Red River team members.
• Utilizes presales engineering skills and in-depth knowledge in at least one specialization, such as Data Center, Collaboration, Security, Microsoft Modern Workplace, Cloud, or Route/Switch/Wireless.
• Understands Red River's offerings and solution strengths.

Requirements

• Bachelor's degree
• 10 years work experience
• 5 - 7 years of presales engineering experience
• For Federal positions, must be a U.S. citizen and qualify to obtain a Top Secret Clearance
• Active and verified professional level OEM certifications (e.g., Cisco CCNP, Cisco Certified Devnet Associate)
• Strong technical aptitude with the ability to learn new technical information quickly.
• Excellent communication skills with the ability to create a message to share verbally or in written form.
• Understands customer business outcomes with strong knowledge of customer industry verticals.
• Understands the sales process and partners with the Account Executive to execute for success.
• Ability to relate technology to solving customer business problems.
• Ability to create a detailed implementation plan (SOW) for a customer solution.

Nice-to-haves

• Experience with multiple technologies and architectures
• Ability to build rapport and trust with team members, customers, and partners
• Maintains current and attains additional OEM and industry certifications as required.

Benefits

• Competitive salary
• Excellent benefits
• Exceptional work environment