Solution Engineer III

Red River - Huntsville, AL

Full-time - Mid Level

Huntsville, AL

Administration of Economic Programs

About the position

The Solution Engineer III at Red River is a highly skilled technical sales professional responsible for providing in-depth technical information and design guidance to customers. This role involves mentoring team members, offering architectural guidance across Red River's product portfolio, and engaging in pre-sales engineering activities to identify customer needs and propose technology solutions. The Solution Engineer serves as the primary technical resource during sales engagements and collaborates with Account Executives to align technical solutions with customer business outcomes.

Responsibilities

• Defines technology and product recommendations, as well as architectural solutions for sales opportunities.
• Serves as the technical point of contact and technical sales lead for the customer.
• Provides the initial input for proposals and statements of work, ensuring alignment with customer desired outcomes.
• Demonstrates technical knowledge and consultative skills while working with customers and Red River team members.
• Utilizes professional presales engineering skills and in-depth knowledge in at least one specialization, such as Data Center, Collaboration, Security, Microsoft Modern Workplace, Cloud, or Route/Switch/Wireless.
• Understands Red River offers and solution strengths, and opportunities.

Requirements

• Bachelor's degree
• 10 years work experience
• 5 - 7 years of presales engineering experience
• Must be a U.S. citizen and qualify to obtain a Top Secret Clearance for Federal positions
• Active and verified professional level OEM certifications (e.g., Cisco CCNP, Cisco Certified Devnet Associate)
• Strong technical aptitude with the ability to learn new technical information quickly.
• Excellent communication skills with the ability to create a message to share verbally or in written form.
• Strong knowledge of customer industry verticals and understanding of customer business outcomes.
• Ability to relate technology solutions to solving customer business problems.
• Ability to create a detailed implementation plan (SOW) for a customer solution.

Nice-to-haves

• Experience with multiple technologies and architectures
• Familiarity with Red River's offerings and solution strengths

Benefits

• Competitive salary
• Excellent benefits
• Exceptional work environment