Lumen Technologies - Indianapolis, IN

posted 3 months ago

Full-time - Mid Level
Indianapolis, IN
Telecommunications

About the position

Lumen is seeking a Solution Engineer for Large Enterprise to join our team in Indianapolis, Indiana. This role is pivotal in driving business growth by connecting people, data, and applications through innovative technology solutions. As a Solution Engineer, you will collaborate closely with Sales and Customer Success Executives to engage in meaningful conversations that shape the growth of our enterprise customers. Your technical and sales expertise will be essential in understanding business requirements, developing a tailored technical sales strategy, and presenting solutions that deliver significant business value to our clients. In this position, you will be responsible for preparing and delivering technical proposals and presentations that resonate with the audience's business acumen. You will analyze and identify our customers' business and technology objectives, conducting thorough technical discovery to architect client solutions in collaboration with the technical team. Acting as a customer advocate, you will participate in pre-sales efforts, including technical sales presentations, architecture design discussions, proof-of-concept engagements, RFP/RFI responses, solution demonstrations, and technical workshops. Additionally, you will support local sales teams in pursuing key business opportunities and engage customers to address various aspects of the data lifecycle. This role offers the flexibility to work from home when not engaged in client or team meetings, primarily in the Cincinnati, Ohio, or Indianapolis, Indiana areas. We are looking for candidates who are passionate about leveraging technology innovation for the betterment of humanity and who thrive in a collaborative environment.

Responsibilities

  • Prepares and delivers technical proposals and presentations with the appropriate level of business acumen for the audience.
  • Analyzes and identifies our customer's business and technology objectives, conducts full technical discovery, and architects client solutions to meet gathered requirements.
  • Acts as customer advocate, participating in pre-sales efforts including technical sales presentations, architecture design discussions, proof-of-concept engagements, RFP/RFI responses, solution demonstrations, and technical workshops.
  • Supports local sales teams in pursuit of key business opportunities, engaging customers to address aspects of the data lifecycle.

Requirements

  • Technical pre-sales and/or consulting experience.
  • Technical knowledge across one or more Lumen technology pillars (Global network infrastructure, edge cloud capabilities, connected security, communication and collaboration services).
  • Intermediate understanding in Cloud & Architecture design - AWS, Google Cloud, Azure.
  • Fundamental understanding of Unified Communications.
  • Intermediate understanding in Network Functions Virtualization.
  • Fundamental understanding in Security solutions - SASE, Fortinet.
  • Industry certifications in 1 or more specialized technologies are a plus.
  • Strong verbal and written communication skills.
  • Ability to lead and engage in complex deal discussions with internal ecosystem, driving solutions and outcomes with sales, customer success, product, and engineering.
  • Strong presentation skills and the ability to build and present high-quality solutions to both technical and executive audiences.
  • B.S. Degree in a related field or equivalent work experience in the private sector or military.

Nice-to-haves

  • Experience with additional cloud platforms or technologies.
  • Familiarity with telecommunications industry standards and practices.

Benefits

  • Health insurance coverage.
  • Life insurance coverage.
  • Dental insurance coverage.
  • Vision insurance coverage.
  • 401k retirement savings plan.
  • Flexible spending account options for healthcare and dependent care expenses.
  • Paid holidays and vacation time.
  • Employee discounts on products and services.
  • Professional development opportunities and continued education support.
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