Solution Engineer - Local Government (Northwest)

$76,960 - $126,880/Yr

Esri - Olympia, WA

Full-time - Mid Level

Olympia, WA

Professional, Scientific, and Technical Services

About the position

As a GIS subject matter expert at Esri, you will leverage your analytical skills to provide innovative solutions to complex business challenges faced by local and state government clients. Your role involves advising customers on the value of GIS technology, building relationships, and presenting technical demonstrations to showcase how GIS can address their needs. You will work within a supportive culture that encourages creativity and collaboration, helping to drive customer success through effective use of Esri software and solutions.

Responsibilities

• Build relationships with customers and support the account team in executing sales strategies.
• Become a subject matter expert in state and local government and a technical expert in ArcGIS.
• Proactively craft and propose GIS solutions that address critical business challenges for customers.
• Present technical demonstrations of proposed solutions to both technical and non-technical audiences.
• Provide best practices related to the use, deployment, and administration of Esri technology.
• Present at conferences and trade shows to promote Esri solutions.

Requirements

• 3+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications.
• 1+ years of experience working in or supporting local or state government.
• Understanding of ArcGIS from an IT context, including hardware, storage, security, networking, web services, virtualization, and cloud computing.
• Experience in technical consulting and conceptual solution design, with an understanding of sales and business development processes.
• Experience with geodatabases and underlying DBMS technology.
• Knowledge of cloud computing concepts and environments, such as Microsoft Azure or AWS.
• Remarkable presentation, interpersonal, and listening skills.
• Ability to travel domestically or internationally 25-50%.
• Bachelor's degree in geography, computer science, or a related field.

Nice-to-haves

• Ability to troubleshoot client issues related to Esri application deployment and system architecture.
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms.
• Experience incorporating real-time information streams with existing GIS data and IT infrastructure.
• Basic understanding of artificial intelligence/machine learning concepts.
• Programming and scripting experience with languages such as Python and JavaScript.
• Master's degree in geography, computer science, or a related field.

Benefits

• Medical, dental, and vision insurance for employees and their families.
• Basic and supplemental life insurance.
• 401(k) and profit-sharing programs.
• Minimum accrual of 80 hours of vacation leave.
• Twelve paid holidays throughout the calendar year.
• Opportunities for personal and professional growth.