Solution Engineer - State & Local Government (San Antonio)

$76,960 - $126,880/Yr

Esri - San Antonio, TX

Full-time - Mid Level

San Antonio, TX

Professional, Scientific, and Technical Services

About the position

As a GIS subject matter expert at Esri, you will leverage your problem-solving skills to advise state and local government customers on their complex business challenges. Your role involves creating innovative GIS solutions, demonstrating the value of GIS technology, and building strong relationships with clients. You will work within an account team to present and support the sale of Esri software and solutions, ensuring that customers understand how GIS can address their critical challenges and enhance their operations.

Responsibilities

• Build relationships with customers and support the account team in executing sales strategies.
• Become a subject matter expert in state and local government and a technical expert in ArcGIS.
• Proactively craft and propose GIS solutions that address customer challenges and demonstrate business value.
• Present technical demonstrations of proposed solutions to both technical and non-technical customers.
• Design and deliver presentations that communicate best practices for the use and deployment of Esri technology.
• Present at conferences and trade shows to showcase Esri solutions.

Requirements

• 3+ years of experience with Esri technology, including creating maps, performing spatial analysis, and configuring web applications.
• 1+ years of experience working in or supporting local or state government.
• Understanding of ArcGIS from an IT context, including hardware, storage, security, networking, web services, virtualization, and cloud computing.
• Experience in technical consulting and conceptual solution design, with an understanding of sales and business development processes.
• Experience with geodatabases and underlying DBMS technology.
• Knowledge of cloud computing concepts and environments, such as Microsoft Azure or AWS.
• Remarkable presentation, interpersonal, and listening skills.
• Ability to travel domestically or internationally 25-50%.
• Bachelor's degree in geography, computer science, or a related field.

Nice-to-haves

• Ability to troubleshoot client issues related to Esri application deployment and system architecture.
• Experience integrating software solutions with other business systems, including data warehousing, BI, CRM, ERP, and analytics platforms.
• Experience incorporating real-time information streams with existing GIS data and IT infrastructure.
• Basic understanding of artificial intelligence/machine learning concepts.
• Programming and scripting experience with languages such as Python and JavaScript.
• Master's degree in geography, computer science, or a related field.

Benefits

• Medical, dental, and vision insurance for employees and their families.
• 401(k) and profit-sharing programs.
• Minimum accrual of 80 hours of vacation leave.
• Twelve paid holidays throughout the calendar year.
• Opportunities for personal and professional growth.