Obligo - New York, NY
posted 5 months ago
Obligo is seeking a highly skilled Solution Engineer to join our team in New York, NY. As the second Solution Engineer in the company, you will play a pivotal role in ensuring the successful implementation of Obligo products for our most complex and strategically important partner accounts. Your expertise will be crucial in establishing value and fostering growth with our partners, making this position integral to our operations. In this dynamic role, you will collaborate closely with various teams, including Sales, Business Development, Customer Success, Product, and Research and Development. The Solution Engineer will be responsible for becoming the company expert in our product suite and configuration space, ensuring that new instances of our solutions are implemented effectively. You will serve as the primary point of contact for onboarding client partners, focusing on the technical components necessary for customer success. Your responsibilities will include configuring our solutions to meet customer needs, advising senior stakeholders on best practices, and working with our go-to-market team to address product technical questions. You will also assist the Sales team in analyzing partner use cases and advising on potential implementation timelines. Additionally, you will interface with our Research and Development team to ensure successful project implementations and establish a repeatable framework for partner implementation and delivery. As a Solution Engineer, you will maintain a repository of best practices and solutions for partner implementations across various Obligo products, partner types, tech stacks, and use cases. You will also become an expert in leading Property Management and Leasing software, such as Yardi, MRI, and Entrata, and how these systems interact with Obligo products. Your insights will be valuable in recommending new product features and associated requirements.