Solution Engineer

$118,650 - $256,060/Yr

Salesforce - New York, NY

Full-time - Mid Level

New York, NY

Publishing Industries

About the position

The Solution Engineer at Salesforce plays a crucial role in aligning innovative strategies with technology solutions for complex accounts. This position involves collaborating with clients and internal teams to develop solutions that enhance customer engagement and drive business performance. The role requires a blend of technical expertise and sales skills to effectively demonstrate Salesforce products and address client needs across various industries.

Responsibilities

• Partner with clients and internal team members to drive consensus on multi-product technology solutions.
• Work on business development, operations, and IT strategies, including executive-level product demonstrations.
• Define ambiguous business problems and recommend practical next steps through research and assessment.
• Communicate and evaluate solution options to help clients make informed decisions.
• Demonstrate connected experiences through software demos and rapid prototyping.
• Assist customers and sales teams in discovering and analyzing strategic solutions.
• Build and present customized solutions and demonstrations focused on Salesforce products.
• Convey a deep understanding of the customer's architecture as it pertains to Salesforce solutions.
• Lead cross-functional solution guides and align them to the opportunity strategy.
• Participate in product, sales, and procedural training to maintain knowledge vital for the position.

Requirements

• B.S. in Computer Science, Software Engineering, MIS, or equivalent relevant experience.
• Minimum of 4 years of professional experience in a related field.
• Knowledge of related applications, relational databases, and web technology.
• Solid oral, written, presentation, collaboration, and interpersonal communication skills.
• Ability to work as part of a team to solve technical problems in varied political environments.

Nice-to-haves

• Salesforce Certifications
• Previous experience as a solution/sales engineer for a CRM company or similar technology.

Benefits

• Competitive salary and incentive compensation
• Equity options
• Comprehensive health insurance
• Retirement savings plan
• Paid time off and holidays
• Professional development opportunities
• Employee resource groups and inclusive benefits