Solution Engineer

$140,000 - $140,000/Yr

Summit - Austin, TX

Full-time - Mid Level

Austin, TX

Merchant Wholesalers, Nondurable Goods

About the position

The Solution Engineer at Summit plays a crucial role in the pre-sales process, working closely with the Sales Team to define and deliver tailored technology solutions to clients. This position requires a blend of technical expertise and customer engagement, acting as a trusted advisor throughout the deal cycle. The Solution Engineer will gather customer requirements, challenge assumptions, and craft strategic responses to ensure client needs are met with precision and purpose.

Responsibilities

• Gather customer requirements and translate them into best-practice Summit solutions.
• Act as the primary technical contact on assigned opportunities.
• Identify, qualify, design, develop, and present solutions based on business requirements.
• Craft strategic and technical responses for presentations, proposals, SOWs, and other complex engagements.
• Develop and leverage key client relationships, including at the executive level, to earn trust and win business.
• Build cost-engineering and profitability models for large customer opportunities alongside finance.
• Remain current on industry standards and best practices related to products and services.
• Consult with other Solution Engineers on complex technical issues or advanced designs.
• Manage the opportunity pipeline to ensure timely technical pre-sales support.
• Create supporting documentation and tools to facilitate and improve the sales process.
• Demonstrate technical leadership and subject matter expertise on solutions and services.
• Engage in public speaking opportunities to represent the company at conferences and industry forums.

Requirements

• 4+ years working experience, with a minimum of 2+ years in a technical role supporting B2B IT or IT consulting sales.
• Excellent written, verbal, and interpersonal skills; ability to manage multiple projects simultaneously.
• Customer-facing sales experience.
• Professional qualification or a degree in a technical discipline.
• Ability to create and run customer-facing presentations.
• Experience with common tools such as Salesforce, Showpad, ERP, Office, etc.
• 2+ years in ISP/Data Center/Managed Services or related industries providing technical sales support, or at an AWS or Azure Cloud Service Provider.

Nice-to-haves

• Mastery of system administration on both Linux and Windows.
• Familiarity with Backup and Disaster Recovery solutions using hyperscale cloud services.
• Working knowledge of virtualization technologies: VMware, Hyper-V, Xen, or KVM.
• Industry certifications such as Linux+, RHCSA, RHCE, MCSE, MCSA, MCITP, CCNA, OpenStack, Cloud Savvy.

Benefits

• Flexible Time Off
• 401k with employer match
• Free employee collocation and cloud account
• Life Insurance/Long Term Disability
• Health Insurance
• Vision Insurance
• Dental Insurance
• Fun and casual work environment