Solutions Architect, Fusus

Full-time - Entry Level

Boston, MA

Fabricated Metal Product Manufacturing

About the position

At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. This is an important client-facing role with an opportunity to lead and mature professionally in an accelerated business growth environment. You will collaborate with clients and project teams to architect and deliver integrations that provide meaningful value to our public safety partners.

Responsibilities

• Work as a client-facing member of the Customer Enablement Team
• Work with a team of networking and software professionals to deliver Axon technology to clients across various industries including public safety
• Analyze IT system architectures for the purposes of scoping technical projects and recommending system improvements
• Manage technical projects remotely and at client sites
• Engage with public safety's technical and non-technical leadership to communicate project progress
• Work with account management team to ensure customer needs are being met
• Ensure the highest level of service for Axon software deployments
• Identify integration opportunities between agency systems (cloud and/or on-prem) and Axon's products
• Recommend deployment plans for the identified integrations that drive key outcomes for the agency
• Work closely with product, sales, software engineers, and agency technical stakeholders to understand agency goals and program outcomes
• Capture requirements, implement third-party solutions in development environments, perform initial reviews to determine feasibility of integration, document technical capabilities required to meet business requirements
• Work with the Director of Integrations and developers to build, test, and deploy new integrations
• Write code to leverage API capabilities to optimize implementation tasks

Requirements

• Bachelor's Degree or equivalent work experience
• 2+ years of experience in analyzing and developing technical systems and software solutions
• Knowledge of APIs structures and systems integration (REST, SOAP)
• Intermediate skills in SQL, Python, Java, and Cloud (AWS and/or Azure)
• Networking knowledge and experience in implementations, and integrations from inception to successful completion, including LAN/WAN, security, IP Video and Video Management Systems
• Understanding of Linux frameworks, including containerization platforms (Docker preferred)
• Familiarity with cloud technologies as well as software development packages and data management tools
• Demonstrated system-level understanding of enterprise software systems
• Excellent written and verbal communication skills
• Able to effectively manage multiple projects, priorities, and tasks within a dynamic environment
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance
• Handle confidential and highly sensitive information

Benefits

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Snacks in our offices