Solutions Architect, Technical Content Programs AWS CX - Documentation

$118,200 - $204,300/Yr

Amazon - Arlington, VA

Full-time

Arlington, VA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

As an AWS Solutions Architect for the Technical Content Experience (TCX) Team, you will play a crucial role in creating digital experiences that guide AWS customers in making informed technology choices. This position involves collaborating with various stakeholders to develop and enhance content that supports a diverse audience, including developers and IT professionals, ensuring they have the necessary information to effectively adopt AWS services.

Responsibilities

• Use data and customer feedback to drive insight into recommendations for content topics, features, and functions.
• Provide expert thought leadership in your field and work with limited direction, using additional research and interpretation to identify issues or problems.
• Guide AWS subject matter experts in developing a prioritized set of content that helps customers understand what they need to know before building on AWS.
• Collaborate closely with content strategists, technical writers, and UX designers to identify and fill content gaps, define an overarching content strategy, and optimize published content based on customer feedback.
• Drive creative and critical thinking with the ability to deliver projects from inception to completion.

Requirements

• 2+ years of design, implementation, or consulting in applications and infrastructures experience
• 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
• 10+ years of IT development or implementation/consulting in the software or Internet industries experience

Nice-to-haves

• Experience working within software development or Internet-related industries
• Experience migrating or transforming legacy customer solutions to the cloud
• Experience working with AWS technologies from a dev/ops perspective

Benefits

• Comprehensive medical, financial, and other benefits
• Equity and sign-on payments as part of total compensation package
• Flexible working culture to support work-life balance
• Mentorship and career growth opportunities