Solutions Architect

Iron Mountain - Boston, MA

Full-time

Boston, MA

Warehousing and Storage

About the position

As a Solutions Architect at Iron Mountain, you will be responsible for guiding clients through the technical evaluation of our digital solutions. This role involves collaborating with engineering, sales, and project services to effectively communicate the value of our products and services. You will act as a trusted advisor, ensuring that client needs are met through tailored solutions and strategic partnerships.

Responsibilities

• Partner with Sales Executives to achieve strategic and tactical goals for each client to advance deals to close.
• Prepare for all client meetings with Sales Executives, Professional Services, partners, and other relevant players.
• Deliver value-based demonstrations to clients, focusing on technical solutions while addressing their business challenges.
• Conduct in-depth discovery sessions for clients and partners.
• Become a subject matter expert in specific areas relevant to the business.
• Build customer relationships by engaging with strategic accounts.
• Make presentations to all members of the clients' buying journey.
• Respond to RFPs, RFQs, and build proposals for clients.
• Proactively manage activities during solution ideation, design, and implementation.
• Partner with Engineering to understand and influence the product backlog.
• Collaborate with Professional Services personnel to co-architect the best solution for clients.
• Present products and services at events.
• Work closely with strategic advisors to identify market trends.
• Create Scope and Solution architecture design documents.
• Responsible for pricing of deals and authoring of SOWs.
• Support complex pricing models and solution designs.
• Work with stakeholders to finalize the pricing model.

Requirements

• Bachelor's or Master's degree in a related field.
• At least 5 years' experience in Pre-Sales consulting or Professional Consulting services.
• Understanding of basic ECM, BPM, App-Dev, and AI/ML concepts.
• Understanding of deployment architecture.
• Effective written and verbal communication skills.
• Basic understanding of major cloud Infrastructure providers.
• Familiarity with Low-Code platforms and software development tools is a plus.
• Proven success guiding customers through the entire lifecycle of a complex software deal.
• Demonstrated background partnering with product management, engineering, and project services teams.
• A proven track record building custom demos and POCs.
• Hunger to learn new disciplines, concepts, and technologies.

Nice-to-haves

• Familiarity with Low-Code platforms and software development tools.