Solutions Architect

$99,500 - $136,800/Yr

Renaissance - Detroit, MI

posted 5 months ago

Full-time - Mid Level
Detroit, MI
Administrative and Support Services

About the position

As a Solutions Architect at Renaissance, you will play a pivotal role in bridging the gap between technical solutions and educational needs. Your primary responsibility will be to identify customers' technical requirements and educational objectives, developing a tailored technical sales strategy that aligns with Renaissance's mission to enhance student growth. This position requires a unique blend of educational insight and technical expertise, as you will be working closely with sales account executives to secure new customers and expand relationships with existing clients. In this role, you will deliver comprehensive sales support, which includes conducting documented discovery sessions, validating solutions, and providing both standard and customized product demonstrations. You will also be responsible for creating proof of concept/value documents and taking necessary actions to advance and close sales opportunities. Your ability to conceptualize and propose integration models with other customer vendors, such as student information systems (SIS) or curriculum providers, will be crucial in meeting customer needs. Additionally, you will explore and define customer requirements for sophisticated data analysis and reporting, documenting these requirements to propose effective solutions. You will work closely with post-sales teams to ensure a seamless transition and successful implementation of solutions. Staying updated on competitor features, product content, and Go-To-Market strategies will be essential for your success in this role. This position requires significant travel, estimated at 50% or more, including some weekends, and candidates must reside within one hour of a regional airport to facilitate this travel.

Responsibilities

  • Deliver sales support including documented discovery, solution validation, standard and customized demonstrations, proof of concept/value documents and actions to advance and close sales opportunities
  • Learn how to position all Renaissance solutions in a variety of sales settings
  • Provide technical support to the sales team and prospects throughout the sales cycle
  • Provide support to the proposals team on requests for proposals and requests for information
  • Create and deliver customized product demonstrations for prospective customers
  • Conceptualize and propose an integration model with other customer vendors such as student information systems (SIS) or curriculum providers
  • Explore and define customer requirements for sophisticated data analysis and reporting
  • Document customer requirements for access to data and propose solutions to provide the required data
  • Understand customer requirements for analytics and propose or build solutions to meet those analysis needs
  • Work closely with post-sales teams to ensure seamless transition and successful customer implementations
  • Develop and/or maintain current knowledge of competitor features and comparisons, product content, design, technical background, operation, and use cases, and Go-To-Market strategies and initiatives.

Requirements

  • 7+ years' experience working as a district administrator or data systems analyst in a school district
  • 5+ years' experience working in education industry as a Sales Engineer, data analyst, or similar customer facing role preferred
  • Experience with data BI front end tools such as PowerBI, Excel, Tableau, Knime
  • Previous background in a technical customer-oriented position is required
  • Knowledge of Microsoft .NET and/or prior programming knowledge in HTML, ASP, ASP.NET (C#, VB.NET), R, Javascript with SQL on back end
  • Knowledge of education data interoperability standards
  • Knowledge of AWS architecture is a plus
  • Knowledge of SSO and data integration solutions and implementation
  • A desire to help customers and affinity for working with people
  • Self-motivated and able to work strategically and independently
  • Ability to travel 50%+ of the time required; including some weekend travel.

Nice-to-haves

  • A degree in Computer Science and/or Information Systems or related field preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.

Benefits

  • World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth
  • Health Savings and Flexible Spending Accounts
  • 401(k) and Roth 401(k) with company match
  • Paid Vacation and Sick Time Off
  • 12 Paid Holidays
  • Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program
  • Tuition Reimbursement
  • Life & Disability Insurance
  • Well-being and Employee Assistance Programs
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