Solutions Architect

Celonis - Raleigh, NC

Full-time - Entry Level

Raleigh, NC

Publishing Industries

About the position

As a Solutions Architect, you are an integral part of our project teams and are one of the first touchpoints our customers will have with Celonis. In order for our customers to realize value with our platform, data ingestion is a prerequisite. You will be the main point of contact for digesting the technical requirements from the customer to understand what's needed for successful integrations to their source systems and work with them to create optimal data pipelines accordingly. You also will lead conversations about user management and authentication and will act as a technical liaison to the customer to ensure there are no technical barriers to user adoption.

Responsibilities

• Work with enterprise customers as part of the customer value journey and lead the technical onboarding process of Celonis
• Lead technical discussions with customers to identify key system architecture components; propose and help customers build solutions that unblock deployments
• Establish real-time integrations to customer source systems via APIs and Celonis internal integration solutions
• Advise customers of authentication and user/group management and provisioning solutions for the Celonis platform
• Eliminate any technical barriers to user adoption of Celonis
• Develop best practices & blueprints that can be used internally & externally to enable the full Celonis ecosystem
• Leverage your technical expertise contributing to global programs within the services organization

Requirements

• A Bachelors (required) or Masters degree (preferred) in Computer Science, Information Systems, Engineering, or a related discipline
• Solid experience with project management, outstanding customer-centric & proven experience working with customers
• Experience & interest in working with modern tech stack & methods like REST/SOAP API-Management, Data Ingestion & Streaming, SSO, LDAP, IT Security, Python, Agile, etc.
• Experience with SQL & Python as well as with data pipelines & ETL processes for large volumes of data
• Knowledgeable about security and compliance topics for enterprise applications
• A solution-oriented professional that enjoys deep technical discussions as much as transferring your technical knowledge into understandable terms to a broader audience
• Experience with at least one of the major cloud platforms (AWS, Azure, GCP) would be a plus
• Strong communication skills
• Visa sponsorship or transfer is not offered for this role.

Benefits

• The unique opportunity to work with industry-leading process mining technology
• Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
• Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more)
• Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
• A global and growing team of Celonauts from diverse backgrounds to learn from and work with
• An open-minded culture with innovative, autonomous teams
• Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
• A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future