Solutions Consultant

Ufs - Des Moines, IA

Full-time - Mid Level

Des Moines, IA

Fabricated Metal Product Manufacturing

About the position

As a Solutions Consultant at UFS LLC, you will play a pivotal role in driving revenue growth by developing and presenting tailored managed services solutions to meet the unique needs of community banks. This position involves close collaboration with sales, product, and technical teams to ensure successful customer onboarding and satisfaction. You will act as a trusted advisor, guiding customers through the complexities of IT infrastructure, cloud computing, and cybersecurity solutions, while also identifying opportunities for process improvements within the sales process.

Responsibilities

• Participate in customer meetings, presentations, and workshops to showcase the benefits of company's managed services offerings.
• Act as a conduit between Sales and Product Development to support both technical due diligence and potential new product needs.
• Collaborate with sales teams to identify and qualify opportunities, assess customer needs, and develop compelling value propositions.
• Lead the creation of the Sales Tool Kit and Solution Summary for detailed proposals, Statements of Work (SOWs), and RFPs for managed services engagements.
• Validate with Solution Summary that proposals align with customer requirements, industry best practices, and company capabilities.
• Steward and enable effective handoffs between Sales, onboarding, and delivery teams for customer opportunities.
• Serve as a trusted advisor to customers, offering expert guidance on company's managed services solutions.
• Translate client requirements into technical specifications and articulate the value proposition of proposed solutions.
• Build and maintain strong relationships with key stakeholders, including customers, partners, and internal teams.
• Collaborate effectively across all departments to drive successful outcomes and exceed client expectations.
• Identify opportunities for process improvement, automation and efficiency gains within the managed services sales process.
• Provide feedback and recommendations to leadership to enhance our capabilities and market positioning.
• Stay abreast of the community banking industry trends, emerging technologies and best practices related to managed services, cloud computing, cybersecurity, and IT infrastructure.
• Proactively identify training and educational opportunities for sales team and lead efforts for their continued education to maintain and enhance their understanding of new company solutions and community bank challenges.
• Actively participate in special projects and strategic initiatives based on organizational priorities for the year.

Requirements

• Bachelor's degree in a relevant field or significant experience in a similar role.
• 6+ years of sales or solution architect experience in technology.
• Proven experience in a technical sales or solution architecture role, with a focus on managed services, cloud solutions, or IT outsourcing.
• Strong understanding of IT infrastructure, networking, cybersecurity, and cloud computing technologies.
• Excellent communication and presentation skills, with the ability to effectively convey complex technical concepts to both technical and non-technical audiences.
• Strategic thinker with a customer-centric mindset and a track record of delivering high-quality solutions that drive business value.

Nice-to-haves

• Previous experience in the banking industry.
• Previous experience in managed services environment.