Solutions Design Manager, Warehousing & Logistics

$134,500 - $179,300/Yr

Iron Mountain - Boston, MA

Full-time - Mid Level

Hybrid - Boston, MA

Warehousing and Storage

About the position

The Solutions Design Manager at Iron Mountain is responsible for designing and developing innovative warehousing and logistics solutions tailored to client needs. This role serves as a bridge between client requirements and operational feasibility, ensuring that solutions meet budgetary, performance, and timeline expectations. Additionally, the manager contributes to continuous improvement initiatives within operations as needed.

Responsibilities

• Work closely with Business Development teams to understand client needs and develop customized, scalable, and efficient logistics solutions.
• Analyze and evaluate client data and specifications to design operational and technical solutions that enhance supply chain performance.
• Prepare detailed designs using industry standard cost models and operational blueprints for warehousing and distribution.
• Develop solutions and pricing models for both dedicated contract logistics operations and shared site or multi-client operations.
• Conduct detailed analysis of warehouse layouts, workflows, equipment specifications, labor planning/productivity and resource utilization to optimize efficiency and costs.
• Utilize advanced tools such as AutoCAD, simulation software, and optimization models to create detailed designs and identify key improvement areas.
• Parse client data into quantifiable activity flows, process maps, labor productivities, MHE requirements, storage infrastructure concepts, automation concepts, IT requirements, pricing and implementation strategy.
• Collaborate with internal and external stakeholders to ensure seamless execution of design plans, from initial concept to implementation and ultimately steady state operation.
• Provide ongoing support to Project Management teams during the implementation phase, ensuring the smooth transition from design to operations.
• Conduct cost-benefit analyses and risk assessments to ensure that proposed solutions meet financial performance objectives.
• Document detailed assumptions and variables that affect implementation, steady state operations and commercial dynamics.
• Support the preparation of comprehensive proposals, including financial and technical justifications, for presentation to clients.
• Participate in client meetings to lead solution presentation and explain concepts in a detailed, clear and compelling manner.
• Gather feedback and adjust designs as necessary to ensure alignment with client expectations and business objectives.
• Stay up to date on industry trends, technological advancements, and best practices to continually refine and improve design methodologies.
• Contribute to the development and documentation of standard design guidelines and protocols.

Requirements

• Bachelor's degree or equivalent experience in Engineering, Supply Chain, Logistics, or a related field.
• 2-5 years of experience in a solutions design role within contract logistics, warehousing, or a related industry.
• Proficiency with industry standard Contract Logistics Cost Models is essential.
• Strong data analysis and problem-solving abilities to design efficient, cost-effective logistics solutions.
• Understanding of project management principles, with the ability to work within tight deadlines and budgets.
• Excellent written and verbal communication skills to effectively interact with clients and internal teams.
• Ability to understand and anticipate client needs, translating them into innovative design solutions.
• Rigorous approach to identifying, assessing, and mitigating potential design risks and issues.

Nice-to-haves

• Experience in designing and optimizing large-scale warehousing and logistics projects is highly desirable.

Benefits

• Hybrid work environment with flexibility to travel as needed.
• Occasional extended hours to meet project deadlines or attend client meetings.