Solutions Engineer - Maryland

Cisco - Fulton, MD

Full-time - Mid Level

Fulton, MD

Computer and Electronic Product Manufacturing

About the position

The Solutions Engineer role at Cisco involves partnering with Account Executives in a pre-sales technical capacity, showcasing Cisco product solutions, and designing configurations to meet customer needs. This position emphasizes collaboration, technical expertise, and a consultative approach to customer interactions, with a focus on delivering impactful solutions across various vertical markets.

Responsibilities

• Partner with Account Executives in a pre-sales technical role.
• Showcase Cisco product solutions by setting up demonstrations and explaining features and benefits to customers.
• Design and configure products to meet specific customer needs.
• Collaborate with the Account Manager to recommend and develop customer solution offerings.
• Provide an architectural perspective across the Cisco product portfolio.
• Act as a trusted technical adviser to the account team and customers.
• Stay updated on relevant competitors' solutions, products, and services.
• Assist in the development of formal sales plans and proposals for assigned opportunities.
• Participate as a specialist on assigned Virtual Team and provide consultative support.

Requirements

• Excellent written and verbal communication, listening, negotiation, and presentation skills.
• Confirmed technical knowledge and consultative skills.
• 5+ years of related experience preferred (less will be considered).
• Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis required.
• Pre-Sales experience required.
• Typically requires BS/BA (EE/CS) or equivalent.

Nice-to-haves

• Knowledge of baseline SE skills and in-depth knowledge in at least one specialization in Data Center, Collaboration, Security, or Route/Switch/Wireless.
• Understanding of relevant solutions sets, product line specifications, performance criteria, and applications.
• Conversant about company, competitors, technologies, solutions, product strengths, weaknesses, opportunities, and threats.

Benefits

• Innovative work culture that empowers individuals.
• Opportunities for professional development and learning.
• Diversity and inclusion in the workplace.