Tiktok - New York, NY

posted 4 months ago

Full-time - Mid Level
New York, NY
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

TikTok is the leading destination for short-form mobile video, with a mission to inspire creativity and bring joy. The company has a global presence with offices in major cities including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, and Tokyo. At TikTok, creation is at the core of its purpose, and the platform is designed to help imaginations thrive. This ethos extends to the teams that make TikTok possible, where every challenge is viewed as an opportunity to learn, innovate, and grow together. The company fosters a culture of collaboration, courage, and a commitment to driving impact for its users and the communities it serves. As part of its growth strategy, TikTok is expanding its Solutions Engineering team to support external clients and partners. The Solutions Engineer will play a crucial role in identifying and solving challenges by architecting and building solutions that prioritize client success. This position involves working cross-functionally to help clients achieve their business objectives, leveraging TikTok's API capabilities and partner offerings. The Solutions Engineer will be responsible for developing and maintaining relationships with key strategic partners and agencies, collaborating with internal teams to manage and grow these relationships, and advocating for API improvements to influence the product roadmap. The role requires a deep understanding of marketing technology and API trends, as well as the ability to communicate technical concepts effectively to non-technical audiences. The ideal candidate will have a strong background in software development, particularly in shipping production-quality code, and will be familiar with various programming languages. This position offers an exciting opportunity to contribute to TikTok's mission while working in a dynamic and inclusive environment.

Responsibilities

  • Develop and maintain relationships with key strategic partners and agencies; build trust through your deep technical expertise of their platforms and customer needs.
  • Collaborate cross-functionally with Partnerships and/or Agency Leads and Product teams to develop, manage and grow partner relationships with a focus on technical aspects (i.e. technical presentations, trainings, consultations, integration guides, and best practices).
  • Be an expert on TikTok's API capabilities and partner offerings from a technical lens. Advocate for API improvements and influence product roadmap with internal product teams to solve business challenges.
  • Build and ship new products as well as end-to-end integrations in collaboration with Ads product engineering teams.
  • Maintain subject matter expertise on marketing technology and API trends.

Requirements

  • Bachelor's degree or above, majoring in Computer Science or related fields.
  • 3+ years of experience shipping production quality code.
  • Familiar with one or more general purpose programming languages including but not limited to: Python, Go, Java, C/C++.
  • Ability to effectively communicate technical concepts to non-technical audiences.
  • Ability to collaborate with various sized stakeholder groups internally and externally.
  • Demonstrated knowledge of API and backend systems design.

Nice-to-haves

  • Experience in advertising technology working with large volume data analytics.
  • Solutions-oriented with strong problem-solving and development experience.

Benefits

  • 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents, and a Health Savings Account (HSA) with a company match.
  • Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans.
  • Flexible Spending Account (FSA) Options like Health Care, Limited Purpose and Dependent Care.
  • 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year.
  • 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
  • Mental and emotional health benefits through EAP and Lyra.
  • 401K company match, gym and cellphone service reimbursements.
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