Solutions Engineer - Remote

LifePoint Health - Franklin, TN

Full-time - Mid Level

Remote - Franklin, TN

Hospitals

About the position

The Solutions Engineer at Lifepoint Health plays a crucial role in the Intelligent Automation team, focusing on delivering technology solutions that enhance healthcare delivery. This position involves becoming a subject matter expert on current processes, providing recommendations for future designs, and collaborating with various stakeholders to ensure successful project execution. The role emphasizes leadership, analytical skills, and effective communication to meet the needs of Lifepoint's diversified healthcare network.

Responsibilities

• Provide leadership to team members and peers
• Perform detailed quantitative/qualitative analysis work and draw meaningful insights from findings
• Work effectively with Subject Matter Experts (SME) to cultivate successful partnerships
• Partner with the Solutions Delivery Manager to provide project and program management support across the lifecycle of projects
• Provide recommendations on the Intelligent Automation team's SDLC approach and supporting tools/artifacts
• Effectively communicate to a variety of audiences from executive stakeholders to peers
• Create exceptionally detailed current and future state process flows
• Evaluate requirements to validate intended functionality and design
• Become familiar with any technology platform used to develop automated solutions
• Solicit feedback from stakeholders and end users to ensure solutions meet business needs and requirements
• Assist the business analyst on developing detailed test plans
• Perform functional testing and help facilitate user acceptance testing
• Validate solution results by use of clearly defined metrics
• Establish reporting needs for each process and deliver as part of the solution
• Proactively identify risks and work with the Solutions Delivery Manager to develop mitigation plans and escalate as needed
• Collaborate with the Director of Intelligent Automation to prioritize initiatives based on business needs and requirements
• Gather and document critical information from meetings with various stakeholders including any action items and owners
• Serve as a liaison between stakeholders, IT, and users

Requirements

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Experience with Microsoft Visio
• Experience writing business requirements and use cases
• Experience writing and executing test plans
• Excellent oral and written communication skills
• Well organized and self-sufficient
• Advanced critical thinking, analytical and problem-solving skills
• Creative mindset with the ability to work in an ambiguous environment
• Attention to detail
• Agile/SDLC experience
• 2 years of healthcare experience required
• 2 years of prior IT project-related experience required
• Lean Six Sigma training is a plus

Benefits

• Competitive pay
• Growth opportunities and succession planning
• Insurance (medical, eye, prescription, life insurance, etc.)
• Collaborative work environment
• Paid time off (for eligible employees)
• Employee Assistance Program (EAP)