Solutions Engineer - Strategic Accounts (Remote - Atlanta, Tampa, Dallas, or Nashville)

$106,000 - $133,000/Yr

Dynatrace - Nashville, TN

Full-time - Mid Level

Remote - Nashville, TN

Administrative and Support Services

About the position

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer's pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace's customers and completing RFIs & RFPs. You will also work across teams including Dynatrace's innovation labs, Dynatrace's Expert Services consultants, CSMs and marketing.

Responsibilities

• Evangelize Dynatrace's product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
• Participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
• Present Dynatrace's vision to our customers C-suite executives.
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Present on-stage demonstrations providing insight and context to our customers during key marketing events.
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace's market share and meet the market needs.
• Build best practices and share knowledge with the team to continuously develop and enhance both personal and team capabilities.
• Work with local Sales and Sales Engineering leadership to identify learning/development opportunities for you and the local team.
• Create and modify Dynatrace template presentations to meet the specific demands of each customer.
• Support partners' teams in customer interactions and act as a technical point of contact.

Requirements

• Bachelor's degree in Computer Science or equivalent education or experience required.
• 3+ years of experience within the observability space.

Nice-to-haves

• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming/scripting technologies such as Java, .NET, PHP, Go, Node.js and database.
• Advanced knowledge of Operating Systems (OS) including Windows and Linux.
• Experience with DevOps or Site Reliability Engineering practices.
• Knowledge of cloud platforms, including AWS, Azure or GCP.
• Experience with modern technologies like containers, Kubernetes/OpenShift, Serverless functions, and CI/CD pipelines.
• Experience with automation tools like Ansible, Puppet, Terraform, etc.

Benefits

• Unlimited personal time off.
• Employee stock purchase plan.
• Medical/dental benefits.
• Company matching 401(k) plan for retirement.