Solutions Engineer - Wisconsin

Optiv Security - Milwaukee, WI

Full-time - Mid Level

Milwaukee, WI

Professional, Scientific, and Technical Services

About the position

The Portfolio Security Advisor (SA) serves as a trusted partner to Optiv's clients, combining sales skills with security expertise to design tailored security solutions. The SA collaborates with sales teams to drive business growth, ensuring alignment with client security initiatives and providing consistent security guidance across various sales opportunities. This role requires a deep understanding of the security landscape and the ability to facilitate thought leadership in cybersecurity solutions.

Responsibilities

• Drive the generation of services and technologies business to meet or exceed quarterly and annual quota objectives in partnership with account and domain teams.
• Follow the Optiv Standardize Sales Operating Processes (SOPs) to achieve consistent success.
• Understand and maintain knowledge of the client's security environment, business operations, security needs, and risk appetite.
• Identify client security concerns and correlate them to Optiv's strategic solutions across assigned domains and holistic cybersecurity programs.
• Identify cross-sell and upsell opportunities across clients and Optiv's partner relationships.
• Qualify leads and partner with internal colleagues to determine scope, proposal management, and follow through to closure.
• Participate in sales opportunities across Optiv's entire portfolio.
• Articulate how the necessary elements of the Optiv technology and services portfolio meet the specific needs of client stakeholders at the leadership level.
• Stay abreast of industry trends and maintain a broad understanding of the security landscape to facilitate thought leadership and support to clients and internal Optiv groups.
• Collaborate with service delivery to ensure the team has necessary supporting domain specialty materials for a consistent and comprehensive approach.
• Work with multiple client personas to develop security strategy and define roadmaps aligned with business goals, budgetary spend, and metrics based on return on investment.
• Maintain advisory relationships with key stakeholders at clients by facilitating thought leadership and guidance in conjunction with sales partners.
• Maintain strong working relationships with relevant Optiv technology partners based on client spend and Optiv focus.
• Design and solution complete security programs to meet client objectives across technology and services, including facilitating discussions and performing requirements gathering analysis.
• Interface and partner with internal Optiv teams to align client expectations with the entire Optiv solution portfolio to ensure service delivery excellence and client satisfaction.
• Listen for client feedback and share with internal teams to evaluate and cultivate continuous improvement.
• Participate in account planning, forecasting, and pipeline management activities.
• Manage and prioritize the proposal process to create business proposals, contracts, and respond to RFI/RFPs.
• Pursue personal development by maintaining and obtaining technical capabilities, soft skills, and security-specific knowledge.

Requirements

• BS/BA or equivalent and applicable work experience.
• Minimum of five (5) years in an information security role, preferably as a consulting advisor, architect, or engineer.
• Highly motivated self-starter that does not require day-to-day management.
• Ability to work in a highly adaptable and nimble team environment with responsive communication.
• Thorough understanding of the current threat landscape, vulnerabilities, and defensive controls.
• Strong business and technical acumen and ability to lead technology-focused discussions.
• Strong presentation, written, and oral communication skills to clients, including whiteboard sessions and other presentation mechanisms.
• Strong attention to detail for reviewing statements of work (SOWs), quotes, and client deliverables.
• Maintains broad security-related knowledge and continuously expands their expertise in other domains across the portfolio.
• Vendor specific certification(s) focused primarily on specialty.

Nice-to-haves

• Proficient sales techniques; makes connections, facilitates meetings, reads the room, asks probing questions, overcomes objections, gains trust, maintains composure under pressure, positions solutions, and assists in finalization of sale.

Benefits

• A company committed to championing Diversity, Equality, and Inclusion through Employee Resource Groups.
• Work/life balance.
• Professional training resources.
• Creative problem-solving and the ability to tackle unique, complex projects.
• Volunteer Opportunities through "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
• The ability and technology necessary to productively work remotely/from home (where applicable).